New iMac won't recognize iPhone... help!

M

madbad01

macrumors member

Original poster

• Jun 1, 2010

• #1

Hi,

My new iMac won't recognize my iPhone 3GS in iTunes. I followed the Apple instructions for deleting iTunes and the mobile package stuff and reinstalling everything but still nothing...

What do I do now? It's driving me crazy!

Thanks in advance!

 

-aggie-

macrumors P6

• Jun 1, 2010

• #2

Have you migrated everything from your old computer to this Mac? If so, you could put it in DFU mode and it should be recognized.

 

M

madbad01

macrumors member

Original poster

• Jun 1, 2010

• #3

Yes, I did migrate everything with my Time Capsule.

I got my iPhone into DFU mode and iTunes recognized it but then I proceeded to restore it but the progress bar didn't move and after a while it gave me an "error 1611". Now it's completely locked up and I don't know what to do. Bad to worse... help!

Thanks for your reply 🙂

 

-aggie-

macrumors P6

• Jun 1, 2010

• #4

madbad01 said:

Yes, I did migrate everything with my Time Capsule.

I got my iPhone into DFU mode and iTunes recognized it but then I proceeded to restore it but the progress bar didn't move and after a while it gave me an "error 1611". Now it's completely locked up and I don't know what to do. Bad to worse... help!

Thanks for your reply 🙂

Click to expand...

You could see this thread on the 1611 error:

https://forums.macrumors.com/threads/898386/

Are you jailbroke?

 

M

madbad01

macrumors member

Original poster

• Jun 1, 2010

• #5

No, I'm not jailbroken. Just a regular iPhone running regular software.
I already searched through that thread but nothing helped... any other ideas?

Thanks again.

 

D

daurgo2001

macrumors newbie

• Jun 3, 2010

• #6

Hey!

So... I had the same problem... except that rather than do anything else that was mentioned here I just googled iTunes and re-downloaded it (I had done the update on this computer after having used Time Machine. It's a new iMac)

It worked fine afterwards. I was able to set up my new iPhone (replacing the one I had lost) and iTunes recognizes my iPhone every time I connect it now.

Also, I have a second iPhone (2G) that wasn't getting recognized either. That works too now.

Hope this helps someone! (None of the phones are Jail Broken)
- David