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View Full Version : Plano, TX - Willowbend Location


anonymous6237
Jun 16, 2010, 03:34 PM
I will be at the willow bend mall location in Plano TX on the 24th. For those of you with experience at this store what's it normally like?

I just recently moved to the area and that is just the closest one to where I live. I know it's in the mall so how will that work? Will the line be specified somewhere outside the mall?

sfwalter
Jun 16, 2010, 09:06 PM
Line will form inside the mall at the Apple store. There's an unofficial line that has been formed at previous launches outside the food court entrance for when the mall doors are locked. It will be very busy at Willow Bend I would get there as early as possible.

Remember its not going to be a simple pay with your card and leave. They will be activating the phones in store, which Apple will need to communicate with AT&T activation servers. We know how well that turned out on pre-order day. I would set expectations low and hopefully AT&T can meet them.

anonymous6237
Jun 16, 2010, 09:44 PM
How early do you think a line will form? I know it wont be a simple pay and go so I plan to get there early but I don't want to spend the night or anything.

I guess I'll go by there after work on the 23rd and scout it out. I plan on going to the store this weekend and talking to some of the employees just to get their ideas.

Adamb18c5
Jun 20, 2010, 12:02 AM
What time will the mall open their doors?

redraiderdude
Jun 20, 2010, 12:12 AM
i am also picking up my iphone from willowbend, i talked to one of the employees today and this is what i was told, there will be two lines, one for reserved and one that are just walking in, the doors for the mall will open at 6:30, the doors by the food court

Adamb18c5
Jun 20, 2010, 07:53 PM
Cool thanks for the info.

prospereagle92
Jun 21, 2010, 05:05 PM
The line outside the food court doors usually starts the night before. Last year for the 3GS i got there around 1 in the morning and was 9th in line, but i would imagine that the line will have a lot more people this year!

i-John
Jun 21, 2010, 06:09 PM
I called the store and they said the doors at the food court will open at 6am and there will be 2 lines (reservations and non-reservations)

drewraffe
Jun 22, 2010, 05:15 PM
what time do you guys plan on being there?

i-John
Jun 22, 2010, 07:29 PM
The line outside the food court doors usually starts the night before. Last year for the 3GS i got there around 1 in the morning and was 9th in line, but i would imagine that the line will have a lot more people this year!

I'm thinking it'll be long since AT&T stores won't be taking walk ins. I'm thinking that 1-3am you'll still be good

dgonzalez201
Jun 23, 2010, 08:24 AM
I plan to get there around 3a or so...

Batphone007
Jun 23, 2010, 08:54 AM
I'll be there at 4am.. hoping that's early enough since I'll be working all day too. I have a confirmed reservation from Apple, but from what I can tell that doesn't really mean much. Definitely planning on stopping by at lunch today to find out how I can improve my chances.

dgonzalez201
Jun 23, 2010, 10:15 AM
I don't have a reservation. I have a phone on order from Apple but won't get it until July 5 or so. So, I think I'm going to head up and see if I can get a walk in...

dgonzalez201
Jun 23, 2010, 05:55 PM
12 people already in line, per the other thread.

redraiderdude
Jun 23, 2010, 06:08 PM
i wonder if those people reserved theirs or not

Adamb18c5
Jun 23, 2010, 06:34 PM
Are people lined up outside or next to the apple store?

chromey
Jun 23, 2010, 08:40 PM
How many people are in line thus far?

Art-Vandelay
Jun 23, 2010, 09:14 PM
Someone (@davidswinney) posted this to twitter at 8:45PM or so:

http://ow.ly/i/2dhU

I count about 19 people, and there could be more around the corner.

Art-Vandelay
Jun 23, 2010, 09:17 PM
Here's another one, posted around 8:15 PM by @josiahplatt. Shows that there ARE more people around the corner, I'd say at least 30 total already.

http://twitpic.com/1zdxjb

chromey
Jun 23, 2010, 09:22 PM
I will probably head out there in about an hour.

prospereagle92
Jun 23, 2010, 09:54 PM
If you're not here yet, I would head over here there's probably around 50 already...

Art-Vandelay
Jun 23, 2010, 09:57 PM
Any idea whether the people in line mainly have reservations, or are they hoping to get one first-come-first-serve?

prospereagle92
Jun 23, 2010, 10:11 PM
The few people i've talked to have said the didn't reserve.

PezRadar
Jun 23, 2010, 10:35 PM
I have a reservation.. but I'm going after work.. I am gonna try to see if I can get the reservation to my friend since mine is coming via AT&T tomorrow.

redraiderdude
Jun 23, 2010, 10:36 PM
exciting im still probably gonna show up around 6 or so

i-John
Jun 23, 2010, 10:52 PM
The line is nearly to the lit garage. Probably at least 60-70 here right now.

chromey
Jun 23, 2010, 11:08 PM
I'm on my way there now.

i-John
Jun 23, 2010, 11:21 PM
Over 100 here right now.

utfluke
Jun 23, 2010, 11:59 PM
#140 in line. No reservation, fingers crossed...

chromey
Jun 24, 2010, 12:12 AM
I'm at the beginning of the garage and the line is now about half way through the garage. I am very ready to not be using this terrible blackberry anymore.

Texan78
Jun 24, 2010, 12:17 AM
If you have a reservation you really have no need to camp. The stores are allocated inventory based on reservations and pre-orders. Those orders will be filled first before walk-ins are released and most likely that will be the 25th for walk-ins assuming they still have inventory. Only reason you would need to be there early is if have someone to be like work. Otherwise you can go whenever if you don't mind standing in line and have a day to kill.

anonymous6237
Jun 24, 2010, 12:35 AM
About 25 people into the garage. I think we're gonna make a run to try and count the line with a breakdown of pre-orders and walk-ins.

PezRadar
Jun 24, 2010, 12:37 AM
Whats the count now..

I have a preorder and im not going until after work this evening.. but curious.. Exciting :)

dkhenkin
Jun 24, 2010, 12:39 AM
Jesus. I'll be there by 6am.

Texan78
Jun 24, 2010, 12:42 AM
I have a preorder and im not going until after work this evening.. but curious.. Exciting :)

You're good you have nothing to worry about. Only thing that will keep you from getting it tomorrow is time because their won't be enough hrs in the day to get through the line.

chromey
Jun 24, 2010, 12:49 AM
About 25 people into the garage. I think we're gonna make a run to try and count the line with a breakdown of pre-orders and walk-ins.

Think I saw you coming through. What did you find out?

PezRadar
Jun 24, 2010, 01:04 AM
Yea curious about that total number.


Im hoping the line will have widdled out by tomorrow evening when I go in..

I want to trade my reservation over to a friend since mine is coming from AT&T.. hopefully they let me.. if not then oh well.. He said he is willing to wait or he can wait the next morning when those reservations become open again :o

i-John
Jun 24, 2010, 02:27 AM
If the people who are counting are to be trusted, 80th in line. I'm about 5th or 6th in the "second" line before the garage.

chromey
Jun 24, 2010, 02:34 AM
If the people who are counting are to be trusted, 80th in line. I'm about 5th or 6th in the "second" line before the garage.

I'm supposedly 103 according to the counters. I'm about five or six into the garage.

anonymous6237
Jun 24, 2010, 03:02 AM
Total number seemed to be about 130-150. The line doesn't seem to be growing as fast anymore.

i-John
Jun 24, 2010, 03:42 AM
You may see a surge around 5 as people with reservations start arriving.

dkhenkin
Jun 24, 2010, 03:52 AM
You may see a surge around 5 as people with reservations start arriving.

That's my plan. Anything interesting going on there right now?

i-John
Jun 24, 2010, 03:55 AM
Time is ticking along nicely

i-John
Jun 24, 2010, 03:58 AM
That's my plan. Anything interesting going on there right now?

We're making fun of the portly security guy on the little scooter.

jchadscud
Jun 24, 2010, 04:08 AM
Is there just one general line outside right now that will form into two once inside the mall?

i-John
Jun 24, 2010, 04:14 AM
Is there just one general line outside right now that will form into two once inside the mall?

From talking to the camping vets, one line outside and they will take the line inside in groups and split them into 2 lines inside.

jchadscud
Jun 24, 2010, 04:19 AM
Cool. Thanks for the info.

dkhenkin
Jun 24, 2010, 04:23 AM
I haven't slept a wink tonight and have an Audit test tomorrow. But it will all be worth it once I havez my precious.

i-John
Jun 24, 2010, 04:57 AM
For people further back in the line, security says they are allowing people on at 5am.

i-John
Jun 24, 2010, 05:13 AM
Official word. 6:30 mall opening

dkhenkin
Jun 24, 2010, 05:18 AM
Why did the line just slinky?

jchadscud
Jun 24, 2010, 05:41 AM
Just joined at the back. I'd guess 300-400 in line. Building quickly though.

i-John
Jun 24, 2010, 08:05 AM
For anyone not close to the front. They are taking about 20:1 ratio for reserves/walk in.

I was 80th in line (with a reserve), was about 15th into the store... was about the 3rd or 4th out. I had all I wanted... the iPhone. It was worth the wait!!

i-John
Jun 24, 2010, 08:58 AM
Got from my friend who just got through to the last queue before they go in... They are sending everyone else home.

I don't know about reserves, but the lines that are there right now is all they are taking.

peterkemp47
Jun 24, 2010, 10:12 AM
Just went to get my reserve phone. Found 2 lines in front of store: the walk-ins with about75-100 people in it and the reservation line with about 15-20. Great! I go to the start of the reservation line and a guy tells me I have to get in line with the others and they will split us up here. What others? I look and there must be 200-300 people snaking around the seating area near the elevator. I go over there and can't find the end of the line and ask a security lady. She points out that the end of the line is half way down the rest of the mall.

SO if you have a reservation, you have to get at the end of the 500-600 people in line which isn't moving at all. They don't have 2 separate lines.

Why do I have to wait with all the people they don't stand any hope at all of getting a phone today.

Spoke with an employee at the door and she said I should come back later in the day because they will be sending all the walk ins home soon.

Apple -- what the heck are you thinking?

anonymous6237
Jun 24, 2010, 10:25 AM
Just went to get my reserve phone. Found 2 lines in front of store: the walk-ins with about75-100 people in it and the reservation line with about 15-20. Great! I go to the start of the reservation line and a guy tells me I have to get in line with the others and they will split us up here. What others? I look and there must be 200-300 people snaking around the seating area near the elevator. I go over there and can't find the end of the line and ask a security lady. She points out that the end of the line is half way down the rest of the mall.

SO if you have a reservation, you have to get at the end of the 500-600 people in line which isn't moving at all. They don't have 2 separate lines.

Why do I have to wait with all the people they don't stand any hope at all of getting a phone today.

Spoke with an employee at the door and she said I should come back later in the day because they will be sending all the walk ins home soon.

Apple -- what the heck are you thinking?

When I was there an Apple store employee was walking the line pulling out the people with reservations. I was fairly close to the front (about 110 in the total line) so I don't know if he continued down the line.

TrumpetGuy
Jun 24, 2010, 11:14 AM
Just got home from willow bend. Arrived at 5:00pm yesterday and was around 20th in line. Had to wait 3 hours from the time the store opened until I got my phone. Incredibly frustrating...but worth it.

Apologies to all those who were sent home empty handed...

peterkemp47
Jun 24, 2010, 11:19 AM
Have they sent the walkins home yet?

mattdam
Jun 24, 2010, 12:43 PM
Stopped by at 9:45, then came back for lunch in the food court, didn't seem to be much of a difference in the line between 9:45 and 12:15. I guess my iphone reserve is going to be unclaimed. Not interested in waiting in line for hours, for something I can get in a week or two without waiting.

i-John
Jun 24, 2010, 03:16 PM
Just got home from willow bend. Arrived at 5:00pm yesterday and was around 20th in line. Had to wait 3 hours from the time the store opened until I got my phone. Incredibly frustrating...but worth it.

Apologies to all those who were sent home empty handed...

Heh, I was there at 10pm last night, and I was out of the store before 7:30am.

i-John
Jun 24, 2010, 03:18 PM
Just went to get my reserve phone. Found 2 lines in front of store: the walk-ins with about75-100 people in it and the reservation line with about 15-20. Great! I go to the start of the reservation line and a guy tells me I have to get in line with the others and they will split us up here. What others? I look and there must be 200-300 people snaking around the seating area near the elevator. I go over there and can't find the end of the line and ask a security lady. She points out that the end of the line is half way down the rest of the mall.

SO if you have a reservation, you have to get at the end of the 500-600 people in line which isn't moving at all. They don't have 2 separate lines.

Why do I have to wait with all the people they don't stand any hope at all of getting a phone today.

Spoke with an employee at the door and she said I should come back later in the day because they will be sending all the walk ins home soon.

Apple -- what the heck are you thinking?
It's one line then they split them up as they come in. I was about 80th in line and I was in when they opened as they started going back through the line looking for reservations. I was out before 7:30am. My buddy who was with me (no reservation), he got out around noon or so.

chromey
Jun 24, 2010, 09:54 PM
I got there (without a reservation) at 11:30 last night and got out of the store with my iPhone at 2:00. I was about 6 people before the walk-in cutoff.

redraiderdude
Jun 24, 2010, 11:07 PM
I got there (without a reservation) at 11:30 last night and got out of the store with my iPhone at 2:00. I was about 6 people before the walk-in cutoff.

congrats! glad you got yours! i wonder if the staff ever went to the back of the line and let the walk ins know they were out... i was out by 10:30ish? but i had reserve

TrumpetGuy
Jun 25, 2010, 09:19 AM
Heh, I was there at 10pm last night, and I was out of the store before 7:30am.

You must have had a reservation then. Those of us in the non-reservation line were cursing every time the reservation line moved 10x faster than ours

chromey
Jun 25, 2010, 01:10 PM
You must have had a reservation then. Those of us in the non-reservation line were cursing every time the reservation line moved 10x faster than ours

Sure were.

chuckmdonaldson
Jun 25, 2010, 03:22 PM
Are there any iPhones still available at this location?