HELP! iTunes not responding in middle of iOS upgrade!

caligurl

macrumors 68040

Original poster

• Jun 21, 2010

• #1

i'm in the middle up doing the iOS upgrade on my 3GS and iTunes is "not responding!!

what do i do?? i know if i disconnect i'm going to get a non-responsive iphone... what exactly.... step by step... so i have to do to get my iphone back?

thanx!

 

C

Cameron38

macrumors newbie

• Jun 21, 2010

• #2

My download of the new Software "Timed out" after about 95% download 😡

 

D

draz

macrumors 6502a

• Jun 21, 2010

• #3

Let's hope it is just taking very very long....

If you alt tab alot it might appear that iTunes is not responding but hopefully it really is doing something. Maybe wait a bit longer?

*shrugs*

 

caligurl

macrumors 68040

Original poster

• Jun 21, 2010

• #4

no.... it's "not responding" in task manager...

i got the new iOS but during backup it got almost to the end then stopped responding

 

caligurl

macrumors 68040

Original poster

• Jun 21, 2010

• #5

hmmmmm.... so finally it said something like the phone could not be found/synced.....

but apparentley the new software is there???? and my programs etc....

freaky!

 

bobsentell

macrumors 6502a

• Jun 21, 2010

• #6

iTunes and Windows don't like each other, regardless of the flavor of Windows. I'm afraid you may have to start over. I'm just now getting the stupid thing to download.

Win7 does seem to play with iTunes better than Vista and XP, from my experience, FWIW.

 

S

Steviejobz

macrumors 68020

• Jun 21, 2010

• #7

uh oh

 

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caligurl

macrumors 68040

Original poster

• Jun 21, 2010

• #8

ok..... it appears all is ok???? the new iOS is there.... i can make folders... my photos and other data appears to be there..... PHEW.... scarey moments there!

 

D

draz

macrumors 6502a

• Jun 21, 2010

• #9

Did it go through the whole firmware update process? or did it just stop at backing up?

You might need to force it to update and then do a restore after it is done... Provided that iTunes has done a backup of your phone recently. Perhaps force a backup first by right clicking on the device name in iTunes and clicking the backup option then forcing the update.

To force the update you need to hold down alt/shift then click on the Restore button. Browse to where the firmware is saved (you might want to search your computer for .ipsw as that is the firmware file Apple uses)


*edit*
Doh never mind, just saw your reply. Grats on getting it on!