Does Apple replace fraying USB cables?

I've has Apple replace about seven of them. Just show it to one of the sales people in the Apple Store and they'll ask you when you got it. Just make sure you say within the past two months or it'll be out of warranty.

In my opinion the dock cables aren't as great as they used to be. I think they went down hill around summer 2008.

Well, what if it came with the iPod? Bought the iPod late March.

I am NOT shelling out 20 dollars for a new wire. And I have to have an original wire because I am selling my Touch...

If it came with the iPod and you tell them the real date of purchase they won't replace it. Yes it is unethical to lie about things like this, but saying it "came with my sister's iPod around the 22nd" usually works.

Like this:

Apple: When did you purchase it?

Me: About a month ago, probably less than that...

What if they ask for like, information I am paranoid about these things ;P

iMac0765 said:

Like this:

Apple: When did you purchase it?

Me: About a month ago, probably less than that...

Click to expand...

The above conversation is all that basically that happens. They'll then take it to the back to have it checked and most likely come back with a new one.

In a box, or like, just a loose, unpackaged wire...

Do I need Genius appointment?

It comes in a little white plastic bag. It's the same thing as the boxed headphones, but no box. You do not need a Genius appointment. I just walk up to any Apple Sales Person and show them the fraying cord ends. It also helps if you act like your grandmother and not know anything about technology.

LOL, like this?

Excuse me, my iPod wire is broken... Instead of the usual
excuse me, my USB syncing cable is fraying on the ends...

I could pull it off!

Yep the broken iPod cable/wire is the way to go. It works better if you're a girl\woman, then you can act very clueless. Because everything *thinks* girls don't know anything about computers.

Or if you have an Apple Product that still has warranty you could just go online to https://selfsolve.apple.com/agreementWarrantyDynamic.do and fill it out. I have done this a number of times to get USB cables fixed and headphones fixed. They next day you a cable and you ship the old one back no questions asked. Considering I don't have an Apple Store nearby I can't just walk in.

jdusoccer12 said:

Or if you have an Apple Product that still has warranty you could just go online to https://selfsolve.apple.com/agreementWarrantyDynamic.do and fill it out. I have done this a number of times to get USB cables fixed and headphones fixed. They next day you a cable and you ship the old one back no questions asked. Considering I don't have an Apple Store nearby I can't just walk in.

Click to expand...

I never knew this existed. Thanks!

jdusoccer12, what category best describes the USB cable fraying...

Sorry for double posting, but only use jdusoccer12's link if you DO NOT have an Apple Store nearby because it will temporary charge 20 dollars if you don't send it in by 10 ten days... bleh...

if they don't take a visit to monoprice and pick up some sync cables there.
they have two lengths, a 2 foot and a six foot. Get at least one 2 foot, sometimes the devices time out with the longer cables. rarely but I have had it happen

iMac0765 said:

Sorry for double posting, but only use jdusoccer12's link if you DO NOT have an Apple Store nearby because it will temporary charge 20 dollars if you don't send it in by 10 ten days... bleh...

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Ok, so the solution is not to avoid using the link, but rather to make sure you send the faulty cable back.

davidjearly said:

Ok, so the solution is not to avoid using the link, but rather to make sure you send the faulty cable back.

Click to expand...

Yep.

I'll try and remember this if i ever need to replace one. Thanks.

I've never had a frayed iPod or iPhone cable.

Sounds like some people are pulling on the cable instead of pulling the plug area.

Consultant said:

I've never had a frayed iPod or iPhone cable.

Sounds like some people are pulling on the cable instead of pulling the plug area.

Click to expand...

I am very careful with my cables. I have never pulled them out by the cable, always the plug. I think it has more to do with always being bent and the ambient temperature.

And the bad quality ever since they started packing iPod's with the "slim" version. I like my Sister's cable better, her's has the buttons on the side with the better quality...

iMac0765 said:

And the bad quality ever since they started packing iPod's with the "slim" version. I like my Sister's cable better, her's has the buttons on the side with the better quality...

Click to expand...

...I have that cable with my 60Gb iPod photo and it won't work on my iPod Touch...made the mistake of brining it with me on a trip and got stuck with out my iPT...

iMac0765 said:

jdusoccer12, what category best describes the USB cable fraying...

Click to expand...

Battery, Charging, and Power. And then it asks what accessory and you select the USB to Dock Connector ( or whatever they call it )

J&JPolangin said:

...I have that cable with my 60Gb iPod photo and it won't work on my iPod Touch...made the mistake of brining it with me on a trip and got stuck with out my iPT...

Click to expand...

Sucks....