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View Full Version : What's Apple's return policy on reconditioned products?


dferigmu
Nov 11, 2004, 02:32 PM
I'm asking b/c the 17" iMac is on there and if I'm not satisfied I would want to return it? Also, are there education discounts?

jxyama
Nov 11, 2004, 03:04 PM
no education discounts on refurbs.

if you are simply "unsatisfied," i think apple will either not take the return or charge you for re-stocking fee within 10 days.

if something is wrong with it and you aren't "satisfied" about that, then you'll be able to get it fixed, as refurbs carry one year warranty.

ObsidianIce
Nov 11, 2004, 03:24 PM
I'm asking b/c the 17" iMac is on there and if I'm not satisfied I would want to return it? Also, are there education discounts?

It's actually the same as a new item!

if you are not satisfied with your Apple purchase of a pre-built product, please call 1-800-676-2775 for a Return Material Authorization (RMA) request within 14 calendar days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it or offer you a refund based on your original method of payment. The product must be returned to the Apple warehouse within 14 calendar days of the issuance of the RMA. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product. A 10% open box fee will be assessed on any opened hardware or accessory. If you purchased your order using an Apple Business Lease, you may be asked to provide a major credit card (Visa, MasterCard, American Express, or Discover) for apple to assess the 10% open box restocking fee.


right off the sales and refund policy.