Warcraft 3 installation problem

[bux]

Hello,

I just got Warcraft Battle Chest (Warcraft 3 with the expansion and two small "strategy books").
But I cannot install Warcraft 3 because the "PC side" of the disc gets mounted instead of the "Mac side".
Frozen Throne mounts correctly though.

So, is there a way to force Mac OS X to mount the "Mac side" of the disc instead?
Is it a OS bug, or a disc problem?

I'm running Mac OS 10.3.6.

[bux]

I have now tested with another Warcraft 3 disc, it doesn't work either.

What can the problem be?
Bug in OS 10.3.6?

Can anyone with OS 10.3.6 test a Warcraft 3 disc and see if it works?

[Veldek]

Works for me. Don't know why this could happen to you. I also tried to go to the install app via Terminal, but if the CD is mounted wrong, this won't work for you, I think. So I'm rather clueless.

[Chaszmyr]

Sounds like a weird problem. This is probably a stupid question, but you don't have VirtualPC running or something, do you?

[bux]

Sounds like a weird problem. This is probably a stupid question, but you don't have VirtualPC running or something, do you?
I have VirualPC installed, but not running.

UPDATE:
It seams like I didn't get any hybrid discs.
No OS problem then.

[Danster]

I have just bought the warcraft battle chest and I also have the same problem i'm using OS X 10.3 warcraft 3 doesn't work but frozen throne does.
i think your right in that blizzard have forgot to put mac version on it
it's probely a manufactuing error i have email'd blizzard and i'm waiting for a relpy

:mad:

[iBert]

I have just bought the warcraft battle chest and I also have the same problem i'm using OS X 10.3 warcraft 3 doesn't work but frozen throne does.
i think your right in that blizzard have forgot to put mac version on it
it's probely a manufactuing error i have email'd blizzard and i'm waiting for a relpy

:mad:
Don't think it could be the case. My g/f bought me the collectors edition when it came out and I still use that copy to play on my G5. But one never knows! Hope you can resolve that soon.

[Danster]

I think that the collectors edition came out a while befor battle chest came out because i can watch a prveiw to WOW and i have a friend who has a old version of warcraft 3 which doesn't include a WOW trailer so i am assuming that the newly printed version of my warcraft 3 doesn't include a mac version by some error. Dam i took a day off to go out buy it then play it

Way to go blizzard by ruining my day off.
:mad:

[Danster]

i took my warcraft 3 into college today and tried it on a pc and hey-presto
it came, up a big green goblins face saying install warcraft so its either that theres no mac version on it or that we need addition software to install it. but! the frozen throne came up on me mac hmm... anyone got any ideas?
i rang the helpline up on back of book and some german guy started talking about half life 2 and was saying that i need to update my cd rom driver with firmware???? (germans eh) or i think he was sweedish im rubbish with accents






Imac G5 1.8 512 RAM

[Danster]

hi all I phoned blizzard up they said that they made a mistake and that they printed a load of copies of w3 without the mac version on it and said to take the game back from where you bought it and get a refund or change it for anyother copie I said what if that doesn't have the mac version on it they then said they have got copies with mac versions on but you'll have to pick a lucky one with in on and try and look for an older version of the game??? what does a older version of the game look like? mybee has a lot of dust on it from the back off the shelf.
hmm..

[NervousFishdown]

OK - I have the same problem too. And it gets wierder - if I put the same disk into my G4 powerbook (which already has the game installed from an older version of the disk) then I can run the game. However, my new G5 iMac won't see the installer on this new disk (see, I lost my old disk).

I wonder if I could copy the install from my PB to my iMac via iPod. Has anybody tried anything like this? Before I waste my time trying it, any reason to suspect this is a bad idea?

Thanks all,

NiK

[NervousFishdown]

OK - I have the same problem too. And it gets wierder - if I put the same disk into my G4 powerbook (which already has the game installed from an older version of the disk) then I can run the game. However, my new G5 iMac won't see the installer on this new disk (see, I lost my old disk).

I wonder if I could copy the install from my PB to my iMac via iPod. Has anybody tried anything like this? Before I waste my time trying it, any reason to suspect this is a bad idea?

Thanks all,

NiK

[mox358]

If you copy over the entire Warcraft III folder to your iPod, then to your iMac, it *should* work. I would also check your /home/library folder for any WC3 related files and copy them just incase it doesn't create them for you on first run on the iMac.

[applekid]

If you copy over the entire Warcraft III folder to your iPod, then to your iMac, it *should* work. I would also check your /home/library folder for any WC3 related files and copy them just incase it doesn't create them for you on first run on the iMac.

I think the CD-key is stored in a preference file.

Danster, please use punctuation. From my understanding of your last poste: An older version might be as in it isn't updated to the latest version, so you'll probably need to download the patch. No biggy.

[McGuillicuddy]

I'm having the same problem here. I've gone through 2 different copies of WC3 and both show only the PC files (Frozen Throne works just fine) when I insert the CD. I'm worried that all the copies that the store (GAME in the UK) has will be the same, which is particularly problematic since they won't give refunds on PC games (only exchanges). Anyone have any ideas?

[pgc6000]

The only thing I can say is keep trying. Shame on Blizzard for not checking that problem before they realesed those copies. That could of been prevented.

[applekid]

I'm having the same problem here. I've gone through 2 different copies of WC3 and both show only the PC files (Frozen Throne works just fine) when I insert the CD. I'm worried that all the copies that the store (GAME in the UK) has will be the same, which is particularly problematic since they won't give refunds on PC games (only exchanges). Anyone have any ideas?

Try to e-mail Blizzard, get some sort of message that allows you to obtain a Mac copy somehow, show it to the store owner, and try to negotiate. Or at least, that's what I'd try doing.

Contact Blizzard again, see what they want you to do even though you've gone through multiple copies of WC3 and still can't obtain a Mac copy.

[McGuillicuddy]

Try to e-mail Blizzard, get some sort of message that allows you to obtain a Mac copy somehow, show it to the store owner, and try to negotiate. Or at least, that's what I'd try doing.

Contact Blizzard again, see what they want you to do even though you've gone through multiple copies of WC3 and still can't obtain a Mac copy.

I actually returned for a refund this morning with no problem. They also took back Frozen Throne (even though it worked fine) since it's no good without WC3. Now I don't know what to do...I don't want to keep going back and forth getting defective copies, and I don't want to order online since it would be an even bigger pain in the backside to return defective copies through the post.

Very annoying.

[mrgreen4242]

I actually returned for a refund this morning with no problem. They also took back Frozen Throne (even though it worked fine) since it's no good without WC3. Now I don't know what to do...I don't want to keep going back and forth getting defective copies, and I don't want to order online since it would be an even bigger pain in the backside to return defective copies through the post.

Very annoying.

Well, if you have a Mac using friend who already has a WC3 disc that is known to work, you could install from his disc, but use a serial number from a potentially defective/PC only copy. Another poster said that once installed the game would recognize his PC only disc as valid and play, so you would be able to use it at least. I would then pester Blizzard continuously to send you a Mac compatible CD w/o a new serial number to replace your PC only copy.

Just my thoguht.

Rob

[bux]

It's good to hear that I'm not the only one with this problem.

I have contacted blizzard and they seams to be aware of this problem, but still they haven't sent me another copy of the game.

But as the previous post said, you can borrow a disc from a friend that has a working disc and install it from that disc and then you can use the defect PC only disc to play the game.

But we should continue to bug blizzard for this problem because it really is a annoying problem.

[ShiningBlue]

I'm having exactly the same problem - I'm on my second disc from GAME in the UK and still no installer. I may take my iBook into the shop with me and go through their stock looking for a good one.

I contacted Blizzard support by email and they didn't seem to understand the problem simply went on about requesting hybrid disc - but being in the UK I contacted vivendi the distributor here and they replied saying I could send in the disc and get a replacement from them (easier than UPS or Fedex to California). But they Blizzard are not offering any technical workaround to this so it is a case of back to shop or post off.

Alternatively is it just the installer that missing? If we have already got the files on the cds we have bought would Blizzard object to someone posting the Mac OS X native installer on the net? Or maybe the demo could be downlooaded and the run with the CD to unlock the whole game? any ideas?

But this is very annoying since my whole reason for liking Blizzard was dual development Mac / PC and we're back to being second class citizens again.

Otherwise I may just go for my money back - for those of us in the UK the shop must give you a refund because this item is not fit for its purpose (which is to install on macs as well as pc).

Is this game going to be worth it?

[mrgreen4242]

I'm having exactly the same problem - I'm on my second disc from GAME in the UK and still no installer. I may take my iBook into the shop with me and go through their stock looking for a good one.

I contacted Blizzard support by email and they didn't seem to understand the problem simply went on about requesting hybrid disc - but being in the UK I contacted vivendi the distributor here and they replied saying I could send in the disc and get a replacement from them (easier than UPS or Fedex to California). But they Blizzard are not offering any technical workaround to this so it is a case of back to shop or post off.

Alternatively is it just the installer that missing? If we have already got the files on the cds we have bought would Blizzard object to someone posting the Mac OS X native installer on the net? Or maybe the demo could be downlooaded and the run with the CD to unlock the whole game? any ideas?

But this is very annoying since my whole reason for liking Blizzard was dual development Mac / PC and we're back to being second class citizens again.

Otherwise I may just go for my money back - for those of us in the UK the shop must give you a refund because this item is not fit for its purpose (which is to install on macs as well as pc).

Is this game going to be worth it?


Yes WC3 will be worth the hassle. It's single player campaign is ages long, so it will entertain you for a long time... but the rea gold is in the multiplayer. The abundance of community created maps is astounding. Many of them are better than the official stuff by leaps and bounds. The often make it a whole new game, as the editor allows you to change so much stuff and the scripting language in the game is pretty robust.

My personal favorite 'map/mod' is The Three Corridors... it isn't really an RTS gameply, but more of a multiplayer seige warfare type game. Loads of fun with 10 or whatever the max players is. Anyways, imo, WC3 is worth all the hassle.

Also, does anyone know if there is a Mac version of the editor for WC3? I was working on a map about a year or so ago, and stopped when I switched to Linux... I'd like to pick it up again when I get a Mac next month.

Rob

[EchoGear]

Hi there, I too had the same experience...
I contacted their distributing office, Vivendi Universal Interactive Publishing UK Limited.. I was told to mail it over to their office in Reading,UK.. at my expense. :mad:

They told me that they are aware of the problem and makes me wonder why they are not recalling back those faulty disc. And posed them a question that if I send it over via mail.. What if it was stolen on the way or did not arrive at the location.. Wouldn't it mean that I have wasted my money?? And the fact that it was not the consumer fault of the defect disc.

Then the guy gave me a bogus sales number to call and enquire :eek: :mad:

I would try to get a refund tomorrow if it's possible.. wonder if the Virgin Store which I bought from could give me like 2 single disc of Wc3 roc and Wc3 FT in exchange of a battlechest set.. :(

Never would have thought that Blizzard such a big company would do something like that.. Just shows how much they think of the mac society..

[phypb]

I'm having the same problem here. I've gone through 2 different copies of WC3 and both show only the PC files (Frozen Throne works just fine) when I insert the CD. I'm worried that all the copies that the store (GAME in the UK) has will be the same, which is particularly problematic since they won't give refunds on PC games (only exchanges). Anyone have any ideas?

I'm now living in Berlin, and bought the German version of WC3 with frozen throne for a laugh, as it was very cheap. I don't know if this is significant, but the packaging has the "Bestseller series" gold trim on the WC3 CD. Perhaps it is this new version that is causing the trouble. I have done a thorough examination of the partitions on both disks, and can confirm that there is indeed only one partition on the WC3 disk formatted in iso9660, whereas the frozen throne disk has two partitions: including the all-important mac partition formatted in hfs. It would appear that Blizzard have published dodgy disks worldwide, and so far I have had no reply from their tech support.

Regarding your particular problem of obtaining a refund, the british trade descriptions act states that if the product does not do what it says on the tin, you are entitled to a refund (even if that is not store policy). They may not like the law, but the law is the law! If you don't argue the toss with them, they keep your money and you get a game you didn't really want. They then get a replacement disk from the manufacturer, and go home smiling. If you take a refund then they lose your money, so they try not to do this. Go back to Game and vent your wrath upon them.

[takao]

I'm now living in Berlin, and bought the German version of WC3 with frozen throne for a laugh, as it was very cheap. I don't know if this is significant, but the packaging has the "Bestseller series" gold trim on the WC3 CD. Perhaps it is this new version that is causing the trouble. I have done a thorough examination of the partitions on both disks, and can confirm that there is indeed only one partition on the WC3 disk formatted in iso9660, whereas the frozen throne disk has two partitions: including the all-important mac partition formatted in hfs. It would appear that Blizzard have published dodgy disks worldwide, and so far I have had no reply from their tech support.

argh ... now _that's_ bad news for me i read the article and thought "i hope this is a uK only problem" untill i reached your post, i was hoping to buy it here once i get my mac...

just saw the game in the store today was it including frozen thorne ? or a seperate package..i think i saw both...

[ShiningBlue]

Well I finally got a CD with the mac installer on - by ordering direct from Blizzard in the USA. I thought "at least if this is wrong they will get the message". The "bad" batch seems to be any CD with the number S0025801, which can be seen under the bar code on the back - so another solution might be to look on ebay and ask the seller first what the number is (but I could be wrong on this). :rolleyes:

I have to say the game came from the US within a week, it comes in a nice big box with a game manual (not available in the DVD style packaging) and so far I think it is definately worth it, being way ahead of any other RTS type game I've played on the mac. I should also say that GAME were very good about a refund (although the first assistant thought that I shouldn't get a refund because the problem was with me having the "wrong" system ie. mac). They haven't yet spotted that this is a simple way for any unscrupulous and dishonest PC owners to get a refund (as well as a disk copy and CD-key); but for £9.99 its probably not worth the bad karma. :)

good luck and maybe see you on battle.net :D

[lillakalven]

argh ... now _that's_ bad news for me i read the article and thought "i hope this is a uK only problem" untill i reached your post, i was hoping to buy it here once i get my mac...

just saw the game in the store today was it including frozen thorne ? or a seperate package..i think i saw both...

Well guys, I'm sorry to say Blizzard's f**k up has spread all the way to Sweden. Bought the game today, returned it and changed disc 3(!) times. Different batchnumbers every time. No Mac data on any of the WCIII discs. Very annoyed, I wrote Blizzard a mail saying they could at least acknowledge the misstake and post something about it on their website.
So far...
...nothing... :mad:

[phypb]

argh ... now _that's_ bad news for me i read the article and thought "i hope this is a uK only problem" untill i reached your post, i was hoping to buy it here once i get my mac...

just saw the game in the store today was it including frozen thorne ? or a seperate package..i think i saw both...

Well, first the good news - I'm now playing warcraft 3. I took it back to the shop I bought it from (Ka De We) and got a refund. Next, I went to the "English Section" and bought the original game (not the "Best Seller" series with the gold trim) from the very same store, without the Frozen throne. The bad news is that it cost me twice as much (import), that is 20 euros instead of 10. However, this means that it is still possible to get mac-compatible WC3 disks if you buy the original game with a manual in the box, and not the new budget/reprint disks in a bundle package, and the manual in pdf.

The even better news is that I think WC3 is worth the four days of fussing around and paying premium. I'm also glad that I got it in english, because though my german is getting good I would have struggled with it perhaps, and not enjoyed the game as much as I am doing. There goes my social life!

Good luck!

[takao]

Well, first the good news - I'm now playing warcraft 3. I took it back to the shop I bought it from (Ka De We) and got a refund. Next, I went to the "English Section" and bought the original game (not the "Best Seller" series with the gold trim) from the very same store, without the Frozen throne. The bad news is that it cost me twice as much (import), that is 20 euros instead of 10. However, this means that it is still possible to get mac-compatible WC3 disks if you buy the original game with a manual in the box, and not the new budget/reprint disks in a bundle package, and the manual in pdf.


googled around a bit and found numerous entries in german/other mac forums about the version lacking the mac files
doesn't look like a failed batch looks like every "bestseller" gold trim package lacks the files needed (frozen throne versions seems to be working)

[lillakalven]

googled around a bit and found numerous entries in german/other mac forums about the version lacking the mac files
doesn't look like a failed batch looks like every "bestseller" gold trim package lacks the files needed (frozen throne versions seems to be working)

Unbelievable! And still nothing on Blizzard's website. So far they haven't bothered to answer my mail. If this "plague" affects whole of Northen Europe this is nothing short of a big scandal! :mad:

[ShiningBlue]

It seems to me these are the choices: (a) spend our lives obssessing on this and cursing Blizzard or (b) look for an old copy (c) give up and walk away.

I wonder how Blizzard would feel about another option : I am willing (provided Blizzard are agreeable) to send a CD with a .dmg of my valid mac disc to anyone who has already got a valid Warcraft III CD-key (ie. on the package they've already bought). From a technical point of view I know this would work as I've installed on my iBook with the .dmg and a different CD key but would they agree?

[Veldek]

I wonder how Blizzard would feel about another option : I am willing (provided Blizzard are agreeable) to send a CD with a .dmg of my valid mac disc to anyone who has already got a valid Warcraft III CD-key (ie. on the package they've already bought). From a technical point of view I know this would work as I've installed on my iBook with the .dmg and a different CD key but would they agree?Yeah, I also think that anyone who bought a faulty CD is allowed to download the game from a P2P network, as he already owns it.

[McGuillicuddy]

That's a splendid idea, but if you're waiting for Blizzard's approval then it will never happen (as a matter of fact I'd be surprised if you received any response at all). I've tried downloading CD images of WC3 but they were ISO files with just the PC files. I've located Warcraft 3 dmg files on P2P programs, but I've never been able to download them (very few hosts).

[lillakalven]

[QUOTE=ShiningBlue]It seems to me these are the choices: (a) spend our lives obssessing on this and cursing Blizzard or (b) look for an old copy (c) give up and walk away.

I will do a lot of a and b, certainely not c. I really like to play the game. Blizzard finally got back to me w. some prewritten standard answer about making sure I have the right platform, systen software bla bla. They don't seem at all interested in admitting they've done anything wrong. End of my story so far. Maybe I'll order it online later.

/ciao

[MeanD3feat]

I have the same problem, I've had my iMac 3 days now and had nothing to do with it so i thought I would buy Warcraft3 after reading the review on IMG. Shock horror when it wouldn't play though GRRR, score one to all the PC owners I'm afraid said my friends sitting with me as I showed them my shiney new toy that couldn't even play W3... its too slow, buy a PC is all I've heard since.
I bought copies of both warcraft 3 and battle chest from Game uk and Virgin-no luck with either... has any1 had any luck getting a response from Blizzard yet?

[Cailin]

Hiyas!

Just piping in on this, apparently pan-European, problem...

Over here in the Netherlands things are definately the same: I got WC3 for Christmas and it had no Mac partition on it. Returned the game and tried to find another version in the shops over here. After checking ten shops I gave up.

However, about a month later I found the WC3 Battlechest, about which I had heard some positive reports (insofar that it was rumored to have the proper CD-ROM in it).. Unfortunately: no dice! WC3 still has no Mac partition, although Frozen Throne does.

The nasty thing is that Vivendi doesn't appear to have a dutch office, so I'm going to have to deal with UK Tech Support and their returns/exchange policy. I sent the e-mail yesterday and am curious when I'll receive an answer back.

For completion's sake: I e-mailed the guys as tech.support@vup-interactive.co.uk

Cheers!


Thomas

[Cailin]

For completion's sake: I e-mailed the guys as tech.support@vup-interactive.co.uk


Ruddy heck... I think I've run into the same problem as some of you guys did: the e-mail address is bouncing :mad: Now I'm going to have to spend quite some money talking to foreign tech support on the phone...

[MeanD3feat]

Has anyone actually had a reply from blizzard or one of their reps yet admitting fault and offering a replacement? (wishful thinking i know but i thought i would check)

[Cailin]

Lucky!

While VU seems to be screwing things up royally with their e-mail addresses, they do seem to come through for me :)

I received no less than two seperate e-mails back from them, one telling me to send in the CD-ROM so they can replace it, with the other one saying that I should send'em a fax of my receipt.

Naturally I'll try the second option first, since that'll cost me less...

I'll let you guys know how things go on.

[Cailin]

I'll let you guys know how things go on.
Which is exactly what I'm doing right now :)

The parcel came in the mail today! And yes indeed, this time around the CD-ROM does work! I'll start playing in a few minutes; just wanted to let you guys know that e-mail Vivendi at the address I mentioned _does_ work :)

[ygomez]

well aint that somthing..
Offcourse like everyone else here I HAVE THE SAME PROBLEM TO!! I tried It on a MAC G-5, MAC G-4 and a iBOOK G-3.
But NONE of them runs the cd. It wont even come up a "warcraft icon" on the files on the cd just plain old icons.
so then i whent to the store and changed the disc but that did nothing more, so the man in the store said that he had just bought a new mac (G-5) so he could try it at home, and there it apperently workd.. he said! well.,.,.,

But here's somthing everyone is talking about the same problem but have anyone found a solution to it? i need to play this ****** game even though oi wanna break this god forsaken CD IN TWO!

erf