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bababoey14

macrumors regular
Original poster
Now when we facetime it lists a totally different number for her....but she has kept her previous Sprint number and it works fine with non-facetime calls. Why would this weird # show up only with facetime??????
 
If she just got the phone today or within the last 48hrs, the number may not be ported over just yet. I have never had issues with ATT but for some reason my iPhone sent texts to a random person using Sprint when I text my ex-gf a few months back (only happened once and it was one text). Willing to bet it is just a network error. Restart both phones and maybe remove/re-insert the SIM card.
 
Now when we facetime it lists a totally different number for her....but she has kept her previous Sprint number and it works fine with non-facetime calls. Why would this weird # show up only with facetime??????
It's her other boyfriend's phone number.
 
When yo port a number from Sprint to AT&T, AT&T gives you a brand new (temporary) phone number in order to get the account setup. When the port completes, your old number should start working on the new iPhone.

I believe she can change the "My Phone number:" section on the phone. You can speak to 611 or AppleCare to be 100% sure but thats the reason theres a different number there.
 
My wife just got an iphone 4 and we ported both of our old numbers over. I had the same issue. my phone was using my new ported number, but Facetime was still listing the number I'd been using on the phone for a month. Here's the fix:

Go into settings>phone and turn facetime off.

Turn Phone off, then back on.

go back into settings>phone and turn facetime back on. It'll take a second to activate and it should then be using the proper number.
 
My wife just got an iphone 4 and we ported both of our old numbers over. I had the same issue. my phone was using my new ported number, but Facetime was still listing the number I'd been using on the phone for a month. Here's the fix:

Go into settings>phone and turn facetime off.

Turn Phone off, then back on.

go back into settings>phone and turn facetime back on. It'll take a second to activate and it should then be using the proper number.

This.
I had the same problem and this was the solution exactly.
 
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