I'm trying to get official answers from Apple and/or Verizon about how to restore prepaid service after the SIM card has been deactivated. For those new to this fiasco, Verizon deactivates your iPad's SIM card when you terminate your cellular service. Even if your tap the "delete account later" button, your SIM card will be toast if you don't reactivate service within five months.
I have cases open with both Verizon and Apple, and will follow up with them shortly. At this point, both companies don't seem to be motivated to help their customers. The Apple rep I spoke with blamed Verizon, and Verizon is clearly using the deactivated SIM card as an opportunity to sign customers up for postpaid service.
I have also written a letter to Tim Cook.
You can follow my personal experience here:
http://macmavenconsulting.com/blog/sim-card-deactivation-on-verizon-ipads/
While replacing the SIM card seems to be the current solution to this issue, it is far from an official or user friendly solution. In my case, one Verizon store gave me a card, and another refused. Customers shouldn't have to resort to buying SIM cards on eBay.
I have cases open with both Verizon and Apple, and will follow up with them shortly. At this point, both companies don't seem to be motivated to help their customers. The Apple rep I spoke with blamed Verizon, and Verizon is clearly using the deactivated SIM card as an opportunity to sign customers up for postpaid service.
I have also written a letter to Tim Cook.
You can follow my personal experience here:
http://macmavenconsulting.com/blog/sim-card-deactivation-on-verizon-ipads/
While replacing the SIM card seems to be the current solution to this issue, it is far from an official or user friendly solution. In my case, one Verizon store gave me a card, and another refused. Customers shouldn't have to resort to buying SIM cards on eBay.