Hello All,
Verizon Wireless. iPhone 5 purchased at Apple Store.
Background: I broke my 4s's screen on cement totally shattering the front screen (no Apple Care) but I want to get it replaced - I'm willing to pay the $200 or $150 to get it replaced.
Background: I got an iPhone 5 (17 days since I bought it) with AppleCare+ and after 1+ years of a nekkid iPhone 4s with 0 scratches -- I've got a .5 cm scratch on the front screen, scratches on the back, and black paint chipping off the phone like crazy. WiFi doesn't give internet access on some routers.
Questions:
1. Is it $150 or $200 to replace the front glass on a 4s? I hear they don't actually replace the glass but just give you a refurbished phone? Do you guys/gals know? If no refurbished, how long does the screen repair take?
2. Re iPhone 5: Is there anyway to return this or get it exchanged? I wouldn't mind going up to 32GB but I imagine the scratches and chipping paint makes that ineligible even though I'm within the 30 days?
3. I read that you can return after 30 days - I wouldn't mind paying for the damage I've done but I'd like to get my Upgrade back. If I return the iPhone 5 (if they let me) will I get my Verizon upgrade back? (Purchased 17 days ago).
I don't think my 5 is going to last very well. Because of that I'm repairing my 4s and am planning on using it for most of my texting - going to use skype to call, etc so I don't wear out my 5...
Thanks for the information and the time,
Verizon Wireless. iPhone 5 purchased at Apple Store.
Background: I broke my 4s's screen on cement totally shattering the front screen (no Apple Care) but I want to get it replaced - I'm willing to pay the $200 or $150 to get it replaced.
Background: I got an iPhone 5 (17 days since I bought it) with AppleCare+ and after 1+ years of a nekkid iPhone 4s with 0 scratches -- I've got a .5 cm scratch on the front screen, scratches on the back, and black paint chipping off the phone like crazy. WiFi doesn't give internet access on some routers.
Questions:
1. Is it $150 or $200 to replace the front glass on a 4s? I hear they don't actually replace the glass but just give you a refurbished phone? Do you guys/gals know? If no refurbished, how long does the screen repair take?
2. Re iPhone 5: Is there anyway to return this or get it exchanged? I wouldn't mind going up to 32GB but I imagine the scratches and chipping paint makes that ineligible even though I'm within the 30 days?
3. I read that you can return after 30 days - I wouldn't mind paying for the damage I've done but I'd like to get my Upgrade back. If I return the iPhone 5 (if they let me) will I get my Verizon upgrade back? (Purchased 17 days ago).
I don't think my 5 is going to last very well. Because of that I'm repairing my 4s and am planning on using it for most of my texting - going to use skype to call, etc so I don't wear out my 5...
Thanks for the information and the time,
