I just received this email tonight from Apple. It states that there was an error made where the credit card used was accidentally charged twice. As a result other than the fix, Apple gave me a free song code! I know it's sort of troubling but it's kind of a nice end. The email seems very strange though. Take a gander:
This sounded really shady to me, but the code worked so i guess it is legit, but has anyone else encountered this before?
Dear ----------------,
You were incorrectly charged a second time for a recent purchase on the iTunes
Store. We have reversed the incorrect charge and you should see the credit
within 3-5 days, depending on how quickly your credit card processes the
reversal.
Our customers are very important to us and we'd like to apologize for any
inconvenience this might have caused.
Please accept a song from the iTunes Store as part of our apology. You can
redeem your code by clicking the link below.
FANX9A3LELKJ
https://phobos.apple.com/WebObjects...ction/freeProductCodeWizard?code=FANX9A3LELKJ
If you have any questions or concerns, please contact our customer service team
by replying to this email.
Sincerely,
Kate Wormington
Sr. Manager, Customer Experience
iTunes Store
iTunes for Mac and Windows http://www.apple.com/itunes/download/
Copyright (c) 2006 Apple Computer, Inc. 1 Infinite Loop, Cupertino, CA 95014
All rights reserved: http://www.apple.com/legal/
Privacy Policy: http://www.apple.com/legal/privacy/
Terms of Service: http://www.apple.com/support/itunes/legal/terms.html
Terms of Sale: http://www.apple.com/support/itunes/legal/policies.html
This sounded really shady to me, but the code worked so i guess it is legit, but has anyone else encountered this before?