Hi!
My G5 has been slowly been getting more and more difficult to turn on over the past few weeks, month at the most. Three days ago it stopped turning on completely. Last night I found this article on apple's site about how to diagnois the problem: http://support.apple.com/kb/HT2173
I went through all the steps twice and came up twice with step 12, indicating a logic board failure. I then found out in these forums about the extended warranty fix for this problem.
After a couple of phone calls to Apple today, I finally got them to authorize replacement of the logic board; my G5 is a little over three years old.
The problem is, after getting home today, I redid the diagnostic steps and the computer is now turning on via the internal power button, landing me at step 11, and 'contact your local Apple Retail Store or Apple Authorized Service Provider for service'.
So, does anyone know if this logic board problem can cause an apparently intermittent problem like I'm seeing, or is it an all or nothing sort of thing? Can I be sure that it isn't the logic board based upon what I'm seeing?
I live a couple of hours away from the nearest Apple store, so I don't want to make the long drive only to have them catch it on a 'good day'.
Thoughts?
Thanks,
Andy
My G5 has been slowly been getting more and more difficult to turn on over the past few weeks, month at the most. Three days ago it stopped turning on completely. Last night I found this article on apple's site about how to diagnois the problem: http://support.apple.com/kb/HT2173
I went through all the steps twice and came up twice with step 12, indicating a logic board failure. I then found out in these forums about the extended warranty fix for this problem.
After a couple of phone calls to Apple today, I finally got them to authorize replacement of the logic board; my G5 is a little over three years old.
The problem is, after getting home today, I redid the diagnostic steps and the computer is now turning on via the internal power button, landing me at step 11, and 'contact your local Apple Retail Store or Apple Authorized Service Provider for service'.
So, does anyone know if this logic board problem can cause an apparently intermittent problem like I'm seeing, or is it an all or nothing sort of thing? Can I be sure that it isn't the logic board based upon what I'm seeing?
I live a couple of hours away from the nearest Apple store, so I don't want to make the long drive only to have them catch it on a 'good day'.
Thoughts?
Thanks,
Andy