[Merged] AT&T / USA iPhone upgrade eligibility questions

If you do go into an AT&T store and use another person's account to upgrade to the 4G won't they activate the microsim to there account? Or can you ask them to use the upgrade but activate the microsim at a later time since you don't want them to be out of service or even just activate the microsim on your account.

Basically i have a 3gs so im ineligible for the $199/$299 price, trying to use another line on my account to get the eligibility.

dangsdunks said:

If you do go into an AT&T store and use another person's account to upgrade to the 4G won't they activate the microsim to there account? Or can you ask them to use the upgrade but activate the microsim at a later time since you don't want them to be out of service or even just activate the microsim on your account.

Basically i have a 3gs so im ineligible for the $199/$299 price, trying to use another line on my account to get the eligibility.

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Everything can be done in the store by AT&T/Apple store as far using the other line upgrade without interuptting their service.

elephunkman said:

Don't think you will have any issue. It's the corporate FAN that will run into things

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I am not sure that you are correct on this one. When I purchased my 3G iPhone almost 2 years ago I had a FAN code (given my my employer) that gives me a percentage off my bill. I was unable to upgrade without canceling the FAN code.

So the last part of of the first post OP.......does that mean since I am an existing iPhone customer, I can have the option of unlimited data when I upgrade to the iphone 4?

14. How will the new data plans affect me?
The new plans will lower the cost of an entry-level voice and data plan for smartphones by $15, to $54.99. Existing users will have the option of sticking with their current plans indefinitely, even if they switch phones.

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iphone529 said:

I am not sure that you are correct on this one. When I purchased my 3G iPhone almost 2 years ago I had a FAN code (given my my employer) that gives me a percentage off my bill. I was unable to upgrade without canceling the FAN code.

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I talked to an AT&T rep and a AT&T store and they said it wouldn't be a problem for an upgrade to an iPhone. I just upgrade as usual and get the new phone and stick a data plan on it. Now worries.

dukebound85 said:

So the last part of of the first post OP.......does that mean since I am an existing iPhone customer, I can have the option of unlimited data when I upgrade to the iphone 4?

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Yes. You upgrade the phone and not the plan. As long as that plan is currently active, you are good to go.

elephunkman said:

Does the company pay for your bill or device? You should just notify the company because you are not hurting them in any way if you plan on just paying it no-commit and full price. Then, as a courtesy, offer to return the iPhone you have back to them?

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Sounds like a plan. Yes, they do pay the bill - that is why I was ok with sucking up the full price.

rkdiddy said:

Sounds like a plan. Yes, they do pay the bill - that is why I was ok with sucking up the full price.

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At my company, we discourage users from using personal equipment because there are issues regarding corporate data residing on personal devices. When we do allow it, we require them to sign a waiver stating that we can remotely wipe their device at our discretion at any time.

Yes you should be able to. As long as the carrier you use is running off of a GSM network.

Was anyone able to get AT&T to change their upgrade eligibility date on an iPhone ??

elephunkman said:

Where did you buy the phone? At Apple, they ran into trouble, but AT&T had no problem doing so.

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So I have to buy my phone at the AT&T store? I cannot purchase it at the apple store without canceling the FAN code?

No problems upgrading with FAN at Apple Store

malnar said:

Assuming Apple offers pre-orders and, I hope, delivery of the new Iphone, what happens in this case? Did this complicate the issue for those with a FAN discount?

Also, how far in advance do you need to cancel if that's what's needed?

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I find it strange to hear that people had to cancel their FAN discount before upgrading at an Apple Store. When I upgraded from 3G to 3GS on 3GS launch day last year at the Apple Store, I had no such problems. I was in and out in 5 minutes and no irritation of having to cancel and renew my discount. I bought my phone at one of the Apple Stores in Kansas City, MO.

Question

I have a 3GS that I bought last year at launch. I also did the 108 info from my phone to learn that I'm not elidgable for an upgrade until next Feb (but I can do the cheaper upgrade with the $18 fee if I want to upgrade early). In addition, I have a family member that's willing to let me use their upgrade.

My question is if I follow either of those routes and upgrade, will my contract, with 1 year left, expand to 3 years (original 1 + new 2) or simply reset to a 2 year from the time I purchase the new model?

My situation is kind of unique.

I got the iPhone 3G back in October 2008. At&t used the wrong social security number(off by 1 number). They then used this to run a credit check and made me deposit $500. I got the deposit back a few months ago, but is this grounds to terminate my contract with them? I told them about this problem but they still did not fix the SS # to the correct one.



Could I just cancel on SS # and get a new line with my correct SS?

Also upgraded last year on the early upgrade discount.

Suggestions?

If I buy the iphone at an ATT store on launch can I bypass the apple store line to just buy an accessory?

If I want to use another phone on my family plan's account to upgrade, can I do this in an Apple Store?

Or if theres an apple store very close to an ATT store, can I use the family member's phone to upgrade at Apple and just walk over to ATT to get it all sorted out?

Odid said:

My situation is kind of unique.

I got the iPhone 3G back in October 2008. At&t used the wrong social security number(off by 1 number). They then used this to run a credit check and made me deposit $500. I got the deposit back a few months ago, but is this grounds to terminate my contract with them? I told them about this problem but they still did not fix the SS # to the correct one.



Could I just cancel on SS # and get a new line with my correct SS?

Also upgraded last year on the early upgrade discount.

Suggestions?

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You may be required to visit a corporate store with your original SS card. I have experienced a similar situation but it was sprint. They could fix it.

Ok, let's talk upgrade messages and what they mean:

As a valued customer, we can offer you an upgrade with a new 2 year commitment and an $18 upgrade fee

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You are currently eligible for an upgrade at the current subsidized prices + an $18 upgrade fee.

8GB iPhone 3Gs - $99
16GB iPhone 4 - $199
32GB iPhone 4 - $299

A full discount on a standard handset or iPhone upgrade is not available at this time but you may qualify on xx/xx/2011. We can offer you a discounted iPhone upgrade at a higher price with a 2-yr commitment and an $18 upgrade fee

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or

As a valued AT&T customer, we can offer you a discounted iPhone upgrade at a higher price, along with a 2-year commitment and an $18 upgrade fee. Please proceed with the online upgrade process for pricing details. You may qualify for a full discount on a standard iPhone upgrade on xx/xx/2011

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You are currently eligible for an early upgrade at the early upgrade prices + and $18 upgrade fee.

8GB iPhone 3Gs - $299
16GB iPhone 4 - $399
32GB iPhone 4 - $499

Alternately, you can wait until the date in the message to receive the full upgrade for the fully subsidized prices listed in the first option.

You may select equipment at our full retail pricing. An upgrade will be available xx/xx/2011

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You are not eligible for any upgrade pricing. You can purchase an iPhone at the full unsubsidized pricing.

8GB iPhone 3Gs - $499
16GB iPhone 4 - $599
32GB iPhone 4 - $699

Alternately, you can wait until the date in the message to receive the full upgrade for the fully subsidized prices listed in the first option.


Here is the official AT&T press release:

http://www.att.com/gen/press-room?pid=18004&cdvn=news&newsarticleid=30863

Device New and "Upgrade Eligible" Customers Early Upgrade No Commitment
iPhone 4 16GB $199 $399 $599
iPhone 4 32GB $299 $499 $699
iPhone 3GS (8GB) $99 $299 $499

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As with anything, these are deductions based on the information we have at hand. However, your best way of verifying all of your options is to call AT&T. Some users have found that a call to AT&T worked to their advantage. Continuing to ask "I have x date or y message" in this forum will meet with limited success as we are not AT&T. It is suggested that you contact AT&T.