Leaning toward Synology
I've been looking into this for the past few weeks, ever since I concluded the Metal Gear $60 NAS was worth exactly what I paid... what a POS!
Anyway, I've been looking at the Synology 710+, QNAP 239, and the Netgear ReadyNAS NVX (only because it's got a $100 rebate until 9/30).
I prefer the QNAP's hardware over Synology and was about to buy it. However, I started reading about their completely pathetic and non-existent support. One poster at smallnetbuilder.com mentioned QNAP took over a month to fix his company's NAS (no response to inqueries). Check out their support forums, and you'll see that the majority of questions remain unanswered even months later!
It comes down to the following for me:
QNAP Pros
- Excellent hardware quality (all metal, disks are hot-swappable, plenty of esata, USB, and Ethernet ports)
- Good software, including iPhone apps.
- Fastest backup to NTFS formated drives (although I'll be using EXT3 for the best performance - there's a free ext reader for OSX).
QNAP Cons
- Non-existent support.
- Only 1 year warranty.
Synology Pro
- Absolutely the best interface, hands down. Very easy to use and gorgeous. Looks like a clone of OSX, actually.
- Very good support.
- 710+ is one of the fastest 2 drive NAS solutions available as of today.
- 3 year warranty.
Synology Cons
- Most models do not allow hot-swapping of drives. Not a huge deal for home use, but having to crack open the case to replace a drive is a pain. For the money I'm spending, I expect hot swapping.
- Metal frame with plastic covering. Not as solid as QNAP.
- For some reason, the faster and more expensive 710+ doesn't have hardware encryption that the 210+ has. Not planning to use much, but it just doesn't make sense.
Netgear Pros
- Very fast.
- Good support.
- Currently has $100 rebate on ReadyNAS NVX, bringing cost of this 4-bay NAS to less than $100 more than the Synology 710+ and about equal to the QNAP 239.
- Either 3 or 5 year warranty, depending on the version of the NVX you buy.
Netgear Cons
- Louder than QNAP or Synology.
- No esata connection for backing up NAS.
- The 2-bay models are using older processors and thus not very fast.
I suppose another option is to build my own, but I just don't have the free time for that. I'd prefer the QNAP, if it wasn't for their absolutely pathetic support. I'm going to think it over this weekend, but right now, it's looking like there's a Synology in my future.