i will be as detailed as possible while trying to remain brief:
my superdrive was not properly mounting/playing dvd's so i took my macbook in to the genius bar. they replaced my optical drive. when i got it home, the picture on my display was all messed up. i took it immediately back to the apple store, and they acknowledged the problem, said the video cable had been damaged in the earlier repair. i left it with them over night. when i got it back the next morning, all seemed to work just fine. they have replaced the video cable and the logic board.
watched a dvd and then went to sync my iphone. i am now stuck in this loop:
the iphone backs up and syncs contacts, mail, etc. then when it gets to the music, i get this message:
"this computer is no longer authorized to play purchased items that are on the iPhone "Kyle Dixon's iPhone". would you like to authorize this computer for items purchased from the iTunes store? if you do not authorize this computer, 57 items, inlcuding. "xxxx" will be removed from the iPhone."
i hit the authorize button and the account dialogue box opens. interestingly, it defaults to a .mac account that i havent used in YEARS. so i change it to my current itunes account info and enter the correct password. i then get this dialogue:
"this computer is already authorized. including this one, you have authorized 3 computers out of your available 5."
i hit ok...and then i am faced with the exact same dialogue box starting with "this computer is no longer authorized to play purchased items that are on the iPhone "Kyle Dixon's iPhone". and the whole thing goes again.
all my music plays on my iphone. and most of my music plays on my computer (with it's new logic board) but not all of it.
any help or suggestions?
thanks in advance
my superdrive was not properly mounting/playing dvd's so i took my macbook in to the genius bar. they replaced my optical drive. when i got it home, the picture on my display was all messed up. i took it immediately back to the apple store, and they acknowledged the problem, said the video cable had been damaged in the earlier repair. i left it with them over night. when i got it back the next morning, all seemed to work just fine. they have replaced the video cable and the logic board.
watched a dvd and then went to sync my iphone. i am now stuck in this loop:
the iphone backs up and syncs contacts, mail, etc. then when it gets to the music, i get this message:
"this computer is no longer authorized to play purchased items that are on the iPhone "Kyle Dixon's iPhone". would you like to authorize this computer for items purchased from the iTunes store? if you do not authorize this computer, 57 items, inlcuding. "xxxx" will be removed from the iPhone."
i hit the authorize button and the account dialogue box opens. interestingly, it defaults to a .mac account that i havent used in YEARS. so i change it to my current itunes account info and enter the correct password. i then get this dialogue:
"this computer is already authorized. including this one, you have authorized 3 computers out of your available 5."
i hit ok...and then i am faced with the exact same dialogue box starting with "this computer is no longer authorized to play purchased items that are on the iPhone "Kyle Dixon's iPhone". and the whole thing goes again.
all my music plays on my iphone. and most of my music plays on my computer (with it's new logic board) but not all of it.
any help or suggestions?
thanks in advance