I'm having this problem with my iPhone. It started sometime yesterday. I have 2-4 bars of reception at all times. I can only make calls to certain contacts at certain times, it's sort of hard to explain. When I make a call sometimes there will be no dial tone, and after 10-15 seconds it says call failed. When people call me, my iPhone doesn't ring. Sometimes when it does ring, says call failed right when I pick it up. Other times it works, again very weird... Never had this problem with any phone I've owned. Any ideas on what's going on? I'm on the Verizon network, and this is my 2nd replacement iPhone.
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Cannot make or receive calls
- Thread starter John88
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Been at home. But everyone elses phone works fine at home. Going out for dinner in a bit, will check then.
I can't even call *228 (Verizon's customer service).
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I don't believe that there is, but I'm not sure. I have the AT&T version, and 3G is turned off by going to settings>network.
Okay my iPhone is making/receiving calls at home now suddenly. I dialed *228 and updated my preferred roaming list, to see if it helps.
But still very curious to why my phone was singled out, when there are 4 other Verizon phones here.
Wondering if this is intermittent, because when I first noticed it yesterday it started working after awhile. Then it happened again today and is working now. Guess only time will tell.
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But still very curious to why my phone was singled out, when there are 4 other Verizon phones here.
Wondering if this is intermittent, because when I first noticed it yesterday it started working after awhile. Then it happened again today and is working now. Guess only time will tell.
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I got wifi on 24/7 so when I'm at home, I guess 3G is off.
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Reception is not the best at home but I always manage to have 2-4 bars depending on which part of the house.
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It's not working again! I got a call, picked it up and said call failed instantly. Then tryed calling back, says call failed instantly. When it does work, it takes like 10-15 seconds to hear a dialing tone. The other person cannot hear me at all, I can hear them fine. I also get texts 10-20 minutes after it was sent.
My celllular data usage has went up to: 12.0GB Sent and 12.2GB Received
Battery is draining awfully fast now too, even when not in use with no background apps running...
Any ideas on what the heck is going on?
Sounds to me like you need to get it replaced again!
Do not give up as there is no better
So I just did a "restore as new" as a last resort. iPhone would not make the call to activate, so I walked out to the street. Took 3 tries and it finally dialed, and activated it. Everything seemed to be good had 3G and Verizon banner, then I walk back in my house and did a test call which failed, and now it says "No Service".
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Take it back to Verizon or to the Apple store. Sounds like something wrong on the phone
Sounds to me like you need to get it replaced again!
Do not give up as there is no better
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Just got off the phone with Verizon technical support. After the no service I resetted network settings from the iPhone settings, and 3G came back online. Safari works fine, but still no phone calling/receiving.
First technician made me go through the basic reset this reset that mumbo jumbo (I already tried all this stuff before). Then he tried calling me 4 times, and said it dials and goes to my voicemail- I never got a ring. Said he never heard of this kind of issue. He then transferred me to a tier 2 tech. Tier 2 tech made me do the same crap, and explain it all over to him. He also tried calling, I never got a call. Then he escalated a ticket to the network team to do some tests, and that they would contact me within 1-2 days. I told them about the cellular data usage jumping to 12.0GB, they said it only shows 288.0MB of usage on their system.
Anyways, I'm also beginning to think it's the iPhone now.
First technician made me go through the basic reset this reset that mumbo jumbo (I already tried all this stuff before). Then he tried calling me 4 times, and said it dials and goes to my voicemail- I never got a ring. Said he never heard of this kind of issue. He then transferred me to a tier 2 tech. Tier 2 tech made me do the same crap, and explain it all over to him. He also tried calling, I never got a call. Then he escalated a ticket to the network team to do some tests, and that they would contact me within 1-2 days. I told them about the cellular data usage jumping to 12.0GB, they said it only shows 288.0MB of usage on their system.
Anyways, I'm also beginning to think it's the iPhone now.
I just woke up from a incoming call. I can make/receive calls fine now. Guess I won't be going to the apple store today, since I can't replicate the problem at the moment. Hopefully it keeps working, because I really don't want to make another exchange.