iPhone 4S speakerphone locks on
Hello all,
I have had this happen over and over since buying my iPhone 4S less than two weeks ago. Good thing I have 30 days to return the unit. This happened just this morning, but it is typical of what has been happening. My Plantronics bluetooth earbud is connected to my phone and I made a call. When the call process starts I hear two tones in the earbud, then the dial tone and the call succeeds. I hang up and try to make another call. The tones are not heard in the earbud and I see the call is connected. Then the call sounds through the speakerphone very loudly. Sometimes the speaker won't silence, even when I press to select other sources. Other times I select iPhone as a source, for example, and the person on the other end of the call can't hear me at all - same as if I try to select my bluetooth earbud in that situation. Even after I restart it can happen. Apple advised me to do a hardware reset on the phone; I did that and that same day it did it again. I called again about it and they say for me to do a clean reset of the phone through iTunes. This will wipe out everything on the phone, which isn't a huge deal since supposedly I can just restore everything through iCloud. But it seems that AppleCare has no record of that happening - or at least they don't know what to do about it.
I'll return the phone if this doesn't get resolved, but I would rather not - I really like it other than this. Unfortunately it's not cool when the speakerphone is blaring at work when I would rather not advertise I'm making a call.
Any thoughts on this? I have had many other issues with this phone, but they belong in a different post.
Thanks,
Gary