"However, the fact that the Genius wasn't supposed to perform this act does not mean that this was merely an "extremely rare situation"."
People are commenting as though Apple said the theft issue is not a bug.
Apple did not say that. They said a specific instance of an employee mistake was not a bug.
Apple needs to implement a simple solution:
You go to apple.com/imessage
Sign in with your Apple ID and you can see all iOS devices associated with that account (listed with the device name, serial number and the last time it was used).
This page would allow you to remove any of the devices from that page and they stop receiving iMessages from your account.
The same functionality could be added to the Settings app in iOS or as a separate App if they really wanted to.
Some people have said that you can do this by deleting the device from your products list on the Apple Support page, but that doesn't work for everyone.
They are supposed to. Each Genius Bar should have at least two "Known Good" SIMs. If they don't have them, they need to get in touch with their AT&T rep.Apple Stores don't have active SIM cards lying around to troubleshoot issues with customers phones, so Geniuses HAVE to use their own SIM cards to make sure it's the phone and not the SIM. I did it, every other Genius does it. It may be unofficial, but it's not rare and it's common practice.
Supposed to and is are never the same.They are supposed to. Each Genius Bar should have at least two "Known Good" SIMs. If they don't have them, they need to get in touch with their AT&T rep.
Supposed to and is are never the same.
Every iPhone on display has a working/active SIM. I called my phone from one of them and got its number, I was able to call/text it like any other phone.
So they obviously have active SIMS available...
They are supposed to. Each Genius Bar should have at least two "Known Good" SIMs. If they don't have them, they need to get in touch with their AT&T rep.
Right, you bought it in the alley behind the office from a reputable Italian gentleman named Pauly.
I had that happen testing testing a coworkers iPhone with my SIM. I then got his texts (iMessages)...I learned things that no coworker should know. Two months later and it's still awkward.