I called AT&T this morning to see when they were planning to add coverage for Huntsville, AL (since they just added Birmingham yesterday). I'm pretty sure I got the most incompetent CSR possible.
I asked if they had a timeframe for when LTE would be switched on in Huntsville, AL...he responded, "LTE??"...I said, "you know...REAL 4G LTE...not HSPA+"...his response..."umm...where?"...I repeated "Huntsville, Alabama"...he asked if I could say what state again...repeated Alabama AGAIN...then he left me on hold for about 5 minutes. He came back and said "it should be on by the end of 2012"
Something tells me I can't trust him based on how clueless he seemed.
I'm pretty sure I'll be jumping ship to Verizon. Not only do they already have a very broad LTE network in northern Alabama (and throughout Alabama), but they also have better coverage in Huntsville without the dead spots that I've seen with AT&T. Then again, I may be cursing Verizon in a few months. We'll see! Too bad there is no perfect carrier!