Got my iPhone 5 in the mail just not and its all set-up restoring from back-up but it still says no service?
Do I need to call AT&T to get it activated?
Thanks for the info.
Do I need to call AT&T to get it activated?
Thanks for the info.
If you ordered online you should have received an activation link with your initial order. You'd need to click on that link and enter your IMEI and ICCID numbers to activate your phone.
I looked back in my order emails and there was nothing in regards to activating the new phone once it arrives.
Had the same issue hehe. Try this link, should only have to just click next a few times: https://www.wireless.att.com/activations/
I was mistaken...looking back it was in the email from ATT that they sent when it shipped.
It had the link to track the order and a link to activate it once it was received.
Install Itunes.
Plug in your phone.
Go through ATT activation page again.
You have to plug your phone into itunes and let it charge.
Then go to the webpage and try the activation for the number and it should go through.
But let the phone sit plugged in for 15 mins then turn it off and turn it back on.
Are you guys sure about that? Because every time I go to the website it keeps telling you to do it in iTunes.... Not going to lie, this is frusterating.
Step 4 in from the email: "4. Activate your device online at att.com/Activations or by calling 1-866-895-1099 from another phone."
The activations web page did not work for me.
I called the phone number above and it worked perfectly. It is all automated and was a quick, simple process.