So let me make sure I've got this right: your phone shipped fine, you dropped it and scratched it, but it's somehow Apple's fault, so now you want a replacement and a different color on top of that?
Your entitlement is stuff Mitt Romney secret videos are made of. (I realize you probably don't get that, but you can look it up.)
Let me get this straight.
Yes, my phone shipped ok (actually there was a scuff worthy of swappage but I forgave Apple).
I dropped the phone, yep, my fault.
On a carpet. You realise that a carpet is a carpet. From about 1 foot. And the phone scuffed to hell. On a carpet. Woolen little carpet that contained a tiny little stone from the bottom of a shoe. Not my shoe, I remove them at the door. A carpet.
Realise that I paid £600 for my iPhone. I expect better.
Apple builds that phone for $199. I pay 4 times that. Yep, I'm "entitled" to a product with "legendary build quality" - consumer rights.
The irony is that you're one of the 47%, you probably think Antennagate wasn't real or that an expensive "high grade aluminium" smartphone should chip to hell and we should all just deal with it.
(Thankfully Apple don't agree, they've agreed a full swap out, and to ship a white one instead).
