Just got back from the apple shop. They replaced my phone and there is no problem with the screen or green mist at the bottom of the screen. You need to call them and they will make you an appointment at the apple shop
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iPhone 5 Screen
- Thread starter SMIDG3T
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Just got back from the apple shop. They replaced my phone and there is no problem with the screen or green mist at the bottom of the screen. You need to call them and they will make you an appointment at the apple shop
Thanks for the update. I take it they replaced it in-store? It's just when I went to the Apple Store they guy said there was nothing they could do as I got mine online. So did you though didn't you? I'll call em' up.
As you did buy it online did Apple mention anything about it? When I asked they said the online store and Apple stores deal separately. Did you just go in and ask for an exchange?
I orders my phone from the T mobile website. The guy in the apple shop didn't even ask where I got it. I did tell the guy I ordered it online. You need to call them up and if you didn't get any joy from that particular apple shop make an appointment at another apple shop.
Ok. Thanks. I've made an appointment for Tuesday. I'll let you know how I get on. Hopefully there will be no faffing about and I can get a replacement in minutes.
This really is a weird one...
I can replicate the battery 'ghosting' issue on my iPhone 5, my iPhone 4 and my partner's iPhone 4.
The one thing in common? They're all running iOS 6 which would lead me to assume it's a software bug.
Anyone know where I can report this?
I can replicate the battery 'ghosting' issue on my iPhone 5, my iPhone 4 and my partner's iPhone 4.
The one thing in common? They're all running iOS 6 which would lead me to assume it's a software bug.
Anyone know where I can report this?
Got a replacement. Screen issue still happens. I'm just gonna come to the conclusion that it happens on al iPhone 5's. It's all one layer now (touch screen) it must do something to do with that. Thanks.
Sorry to resurrect an old thread, but I just picked up an iPhone 5 yesterday afternoon and the exact same thing is happening to me. I notice the yellowish/greenish glow at the bottom of the screen when waking my phone after several minutes, and after seeing this thread I swiped across the screen with the side of my hand and got the lime green flash across the entire thing as well. I'm going to the Genius bar in the morning so I'll post an update about what they say.
OK, took my phone into the genius bar today. We couldn't replicate the problem but the guy took it into the back to see what he could do anyway. He said he opened it up and resat all the cables but he wasn't able to see what I was describing. Just now, sitting in dim light, I turned my phone on and saw the green glow much larger and more visible, and then faded within a second. It honestly looks like a light leak to me, I've dealt with a lot of computer monitors that have light leaks and that's the closest thing I can compare this to. It would also explain the inability to reproduce the problem in the brightly lit Apple store.
Has anyone found any fixes yet, or gotten any help from Apple on this issue?
Has anyone found any fixes yet, or gotten any help from Apple on this issue?
Hi. No worries. I do still get this issue but to be honest I'm used to it! This is the second iPhone 5 I've had and it happens. It also happens on my friends phone too.
Hmm, I'll have to check some of my friends' phones as well. I guess I could live with it if it doesn't get resolved after a few replacements, but it really bugs me for some reason. I've noticed it happens more consistently when the brightness is set pretty high and you don't have auto brightness on. I'm betting it's a flaw with the back light on the bottom of the screen.
Yeah. I also checked with my other mate who has an iPhone 5. He has a screen protector on and it DOESN'T happen. Maybe, that's the cure!!
Alright so I took my phone back today. After not being able to reproduce the problem in the apple store, I took these pictures with my DSLR last night and showed them to the Genius that was helping me and they replaced it right away.
The replacement phone has been perfect so far.
The replacement phone has been perfect so far.
