We talk about Apple, not Dell and other companies. Next argument please!Here we go again. If the EU investigates this issue, they should also investigate Dell and other companies, because they do the same thing.
We talk about Apple, not Dell and other companies. Next argument please!Here we go again. If the EU investigates this issue, they should also investigate Dell and other companies, because they do the same thing.
Why do we have to protect stupid people? Can nobody read these days?
Correct.Apple want to sell me something that is mostly covered for free as part of my legal rights. That's exploitation of the customer.
Great news.
Most manufacturers are now giving 2 year warranties by default in the EU now, including the likes of Samsung.
Yet Apple are still trying to get me to pay an extra £60 on top of the £700 I paid for my scuffed up iPhone.
Someone needs to sack Tim Cook.
This crap again? It should be the consumer's responsibility to know what the law guarantees. You don't want AppleCare? Don't buy it.
Why do we have to protect stupid people? Can nobody read these days?
Looks like the failing socialist union is just trying to find a reason to fine another large American company.
the morons who live in Europe and don't know that the law there makes all manufacturers give you a 2 year warranty.
Another idiotic lawsuit. So Apple has to spend their money to have special advertising for the morons who live in Europe and don't know that the law there makes all manufacturers give you a 2 year warranty. And who gets the money from the lawsuit... probably the government. These stupid laws and stupid lawsuits really make me sick. A company should be free to have whatever warranty period they wish, and if the consumer wants more then they can buy more coverage or not by the product. Let market demand and competition dictate what is needed.
Why are people trying to defend Apple here? Are you that loyal to a brand that you literally ENCOURAGE a company to be devious in a way that DOESN'T benefit you whatsoever?
Better this (the EU) than no protection @ all.Europe is such a nanny state.
If you live in the EU you should know about your laws, no? So why the need for companies to advertise it for them?
they are called consumers and you are one of them
What is never mentioned in these discussions is that Applecare+ also extends the Apple Phone Tech Support from 3 months to 2 years. I am not aware of whether the EU protection extends the tech support.
Calls to Apple Tech Support, after three months of free support, cost $50 a call. This may not be much of an issue to many (most?) here on MR, but for the average user that tech support is a very valuable resource. And at $50 a call, for many of us the extended tech support coverage pays for the contract many times over.
If the EU protection includes Tech Support, then that is a different story. If not, for many it is an important issue.
The other thing, as Apple correctly point out, is that the onus is on you to prove that the defect existed at the time of purchase which is going to be nigh on impossible if the thing has worked perfectly for 9 months.
Wish the US had the same consumer rights that the EU provides!
If it's not, it's because support at an Apple Store is free.Calls to Apple Tech Support, after three months of free support, cost $50 a call. This may not be much of an issue to many (most?) here on MR,
justperry, your comment is hilarious and true. Thanks!
I don't see that. He refered to people that don't know the warranty as morons. That is a population including only people that don't know the warranty. Unless all Europeans don't know it, but I don't think that's true.I'm sure Apple won't go bankrupt by inserting a sentence in the online checkout informing you of your rights. I find it insulting you categorize an entire international community bloc as "morons".
Another idiotic lawsuit. So Apple has to spend their money to have special advertising for the morons who live in Europe and don't know that the law there makes all manufacturers give you a 2 year warranty. And who gets the money from the lawsuit... probably the government. These stupid laws and stupid lawsuits really make me sick. A company should be free to have whatever warranty period they wish, and if the consumer wants more then they can buy more coverage or not by the product. Let market demand and competition dictate what is needed.
Edit: I'm not implying that all Europeans are morons... I'm meaning the morons who don't know the law about 2 year warranties, which should be common knowledge if all companies are required to provide it in Europe. After reading what I wrote, just wanted to be clear.
good news, it is very misleading on their website. Lets hope something is done.
Well, in 1900 it was because the USA was keeping to itself and becoming financially powerful while ignoring the rest of the world as much as possible.Maybe you guys should ask yourself why there is so much hatred amongst people in other parts of the world against Americans.
No, you don't have to prove that the defect existed at the time of purchase
Well my friend if you want to sell in EU you should obey EU laws.
If EU state that everyone who sell can give 1year waranty plus on top of that you get one more year because of the law...Then Apple should tell that totall warranty without purchasing Apple Protection plan is 1+1year in EU countries.
I am from EU and I always thought that Apple gives 1 year warranty and that AppleCare is meant for another one! Indeed, that should be clarified!
It's mis-selling something, which in UK at least is a big issue just now (banks selling insurance products that did not cover the people they were sold to).
Apple want to sell me something that is mostly covered for free as part of my legal rights. That's exploitation of the customer.