New Sprint user here. I receive text notifications, even voicemail, but my phone will not ring or show that I've missed a call. I do, however, get call waiting notifications when I'm on a call. That is the only time I can tell when a call is coming in. I hope nobody else is experiencing this, but let me know if you do. Any advice..other than switching back to AT&T?
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iPhone 5 won't ring on incoming call
- Thread starter chris566
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Yes. I feel like it was completed. People can call me at the ported number and leave me a msg or send a text.
Do you stil have your AT&T phone on? To verify the port is complete, check your port stats here: http://www.verizonwireless.com/b2c/LNPControllerServlet
Also you can try calling your number and see if the AT&T device still rings. That would also indicate the port is not complete.
Dave
Also you can try calling your number and see if the AT&T device still rings. That would also indicate the port is not complete.
Dave
yes, phone is turned up and mute switch isn't on. I get no notifications that an incoming call came through.----------
Thanks. Here is the port status:
We are sorry, we could not locate a port request for the number that you entered. Please check the number and try again. If you feel you have received this message in error, please contact Customer Service at 1-800-922-0204. Thank you for choosing Verizon Wireless.
In just one day I had something like 10 missing calls and my iphone 5 was on my desk.
What a disaster, customers think I don't want to answer.
I'M TIRED OF THIS SITUATION.
i PHONE 5 IS A FLUNK!
How can you tell that it is your phone and not the carrier?
I've had this happen to me several times also. However, I didn't port my number. I just upgraded my phone through AT&T. I'll probably call AT&T tomorrow and see what they say. Hopefully I won't need to replace my iPhone because mine looks flawless so far.
No, do not disturb is off...I checked. It's funny, this doesn't happen all the time. I imagine that I receive most calls, but knowing that some don't go through is troubling.
Thanks for the tip about doing a restore. I'll try that as a last resort before going to the Apple Store.
I am also suffering from this problem. If I call my phone 10 times, it may ring 3 or 4 times! I have contacted sprint & apple with no resolution. I have tried a reset, restore, refresh, service update, & I even got a replacement phone. I am having the same issues!
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Thanks. Here is the port status:
We are sorry, we could not locate a port request for the number that you entered. Please check the number and try again. If you feel you have received this message in error, please contact Customer Service at 1-800-922-0204. Thank you for choosing Verizon Wireless.
I thought you had sprint...
I thought you had sprint...
I thought that maybe this was a tool to checks port status on a universal (US) level. I don't know.
Anyway..it turns out to be a problem with Sprint LTE upgrades and one tower in particular that my house uses. Still having the same problem in Charlotte, NC.