I logged a case with Apple, just to add to the number of reports on the issue. The support guy advised me to create a new user account and use that for a couple of days, to see whether the blackout issue happens there as well. He said it's one way to possibly rule out corrupted system files.
With the new user account I'm at least not seeing the artifacts on black background with the DP-DVI connection. I will try the HDMI adapter next for a couple of days.
Did they have you delete any preferences? On Monday, when I called Apple, the woman I spoke to had me reset the SMC, the PRAM and had me delete the com.apple.windowserver.plist files from both the system's and my user's library. So far so good, but then again my last black screen was over a week ago...
I seems pretty much everyone has this issue and those who doesnt, will soon.
I expect a statement from Apple any day now.
I seems pretty much everyone has this issue and those who doesnt, will soon.
I expect a statement from Apple any day now.
Have you tried just turning your monitor power button off and on? That works for me with the snow screen.
Have you tried just turning your monitor power button off and on? That works for me with the snow screen.
I think it does for most of us (me included) but that is far from a fix and more of a minimal workaround which is still problematic
Apple needs to address this soon.
How many pages do you think this thread will get before Apple does something about it?
My guess is 23.
Called Apple and talked to a senior support person. After going over the problem in detail he said he is going to send me a new HDMI cable to see if that corrects it. I am pretty sure it won't but hey it's a free cable!
He did say they are aware of the issue though so calling is definitely the best action to get something done.
Haha, im claiming my free cable too! In fact, im using my PS3 cable at the moment and havent had a chance to buy one for my mini yet so thats perfect.
However, i would bet my mini that wont solve ****.
Using a different hdmi cable will solve nothing.
Speaking of hdmi cables is the official apple one 1.3 or 1.4?
Just to reiterate, this is an Intel issue with the HD4000, specifically the Memory Resource Code (MRC), and occurs on Macs and PCs. There won't be a fix until Intel resolves it, and rolls out a fix (hopefully) to the OEMs, which will then distribute an updated BIOS/EFI. Changing cables, monitors, and whatnot is not going to fix the problem.
http://communities.intel.com/message/171244
Not to put too fine a point on it and after reading whole linked thread, but all the PC guys are seeing is flicker (and maybe static) but not total screen black.
I agree that it is likely they are the same issue, but we are talking about Macs here which have things that PC's usually don't have such as EFI and thunderbolt
If the root cause is Intel's MFC code, it doesn't matter because it's imbedded in both BIOS and EFI. It's just the O/S response to it may be different - flicker, static, or blackout-- or whatever.