was told that expedited shipping was not possible at this state in the order, regardless if i paid for it or not. was told that FedEx will not leave the iPad on my front door step as a signature is required. we all know that is not the case, especially on Black Friday. FedEx and UPS are notorious for leaving packages despite a signature being required. FedEx did it with my iPhone 4S so i have absolutely 0 faith in FedEx not doing it again with the iPad 4. so there is big chance the iPad will be sitting there outside from Friday to Sunday night. i'm not too pleased about that one bit.
i think an internal memo has already been circulated instructing CSR's to say that it's not possible, while they figure out what the official policy should be starting tomorrow for people who have a conflict with the shipping date.
while i understand Apple's intent with delivery on Black Friday, many people won't be home for delivery (such as myself) due to either being at a relative's house in a different state or out shopping for the xmas season. FedEx is not reliable with signatures and we know how rushed they will be on Black Friday.
perhaps when i try calling again tomorrow, i will be a little more forceful and ask again for expedited shipping (whether i pay for it or not) or just cancel my order over the phone and just re-purchase online with expedited shipping or just buy it in the store. if Apple is sold out in my local Apple Store i will just buy it from Best Buy - no lines there on Apple product launches
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what exactly did you say to the Customer Service Representative to get them to change it? i was turned down when i called earlier this evening
i think an internal memo has already been circulated instructing CSR's to say that it's not possible, while they figure out what the official policy should be starting tomorrow for people who have a conflict with the shipping date.
while i understand Apple's intent with delivery on Black Friday, many people won't be home for delivery (such as myself) due to either being at a relative's house in a different state or out shopping for the xmas season. FedEx is not reliable with signatures and we know how rushed they will be on Black Friday.
perhaps when i try calling again tomorrow, i will be a little more forceful and ask again for expedited shipping (whether i pay for it or not) or just cancel my order over the phone and just re-purchase online with expedited shipping or just buy it in the store. if Apple is sold out in my local Apple Store i will just buy it from Best Buy - no lines there on Apple product launches
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Received this info from Apple:
iPad with Retina display Wi-Fi + Cellular for AT&T 64GB - Black $829.00
Ships: 5 business days
Delivers: Nov 16 via Next Day Shipping, before noon
Recycling Fee $6.00
YAHOO! Now we need AAPL to begin the climb back up.
what exactly did you say to the Customer Service Representative to get them to change it? i was turned down when i called earlier this evening