Quick question for those that had one.
Does the smart alarm/wake feature work as well as they advertise?
Does the smart alarm/wake feature work as well as they advertise?
appleofmy"i";16290212 said:Does the smart alarm/wake feature work as well as they advertise?
Only if you didn't get a refund check. If you did get a refund then you don't get a new 2.0 bandIf we recieve a replacement to our original Up bracelets, will they be replaced with 2.0 or 1.0 bands?
That was the best feature of my orig band.appleofmy"i";16290212 said:Does the smart alarm/wake feature work as well as they advertise?
- And finally, there is the "gimicky" idea that people have to use something like this to get them active. Is there a reason you need a fancy gizmo to start running everyday?
Not true - I'm in Canada and received a full refund directly from Jawbone.
I believe you are mistaken and spreading misinformation. The refund was available in the EU. I think it might even still be available until the end of this year.
Interesting timing for me. But first, a little history.
I am a basketball official and wanted something to track workouts and the amount of distance covered during a game. I got a fitbit and loved it. The only problem is the form factor - I took off my pants one night, forgot I had it on the waistband and washed it. After that I got an Up for myself and my wife. Hers went bad almost immediately. We got the refund for hers and I took it back to the store for the exchange. I will make a long story short with this:
Fitbit
Pros: Accuracy (must supply walking and running step distance), battery life, small size, now measures flights of stairs, records activities, display on the device
Cons: must put on waistband making it easy to lose, app seems to be lacking (not sure if it will sync with bluetooth), sleep function...if you wear the stupid wristband
Jawbone Up
Pros: Accuracy, inactive notification (vibrates), records activities, measures sleep, wake from sleep, looks like a normal bracelet - harder to lose, new app looks better
Cons: must be plugged into audio jack of phone to upload information (hard if you have certain phone cases), losing a cap is inevitable, spotty reliability history
Nike Fuelband
Pros: the almighty Nike name, looks like a normal bracelet, harder to lose, the app is great, bluetooth syncing with phone
Cons: stupid Nike Fuel measurement, other measurements are not accurate (Polar heart rate monitor said I burned 360 calories, Fuelband said I burned 177 on my elliptical), no sleep measurements, no activity measurements, price ($161 after taxes)
I returned the Nike Fuelband yesterday and planned on getting a Fitbit One today. I'm not sure if I should hold off now. I am forced to put the devices, except the fitbit, into my pocket when I officiate. It wasn't a problem Saturday night (college game) with the Fuelband, but the stupid Nike Fuel said I didn't reach my goal after being on the elliptical for 30 minutes in the morning and running an entire college game...that should have been more than 10,000 steps (what I have been told should be everyone's goal).
Sorry for the long post. Since I am in the position I am in this gives me something to think about.
Only if you didn't get a refund check. If you did get a refund then you don't get a new 2.0 band
That was the best feature of my orig band.
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I do think is a little unfair we 1.0 band owners don't get a discount on the new band or simply replace w/ a new one just pay S&H even after you requested a refund. I had to replace my orig band 3 times and the last one is working, but not perfectly. They should have just sent the 2.0 for us 1.0 owners as beta testers when asked for a replacement in last few months, they most likely had the first batch done and any problems could be seen before mass selling them again, if they break like the first gen they will lose all brand confidence.
Not misinformation, I receive an email from Jawbone saying the refund was only available for US/Canada.
What if I live outside the US?
Regardless of where you live, you are still eligible for a refund as long as you purchased your UP from an authorized retailer. Refunds will be given in the same currency that was used to purchase the product.
. . .
How much will my refund be?
Your refund will be issued in the currency of the region where your UP band was originally purchased. Refund amounts are as follows:
US — $109.43 USD
CA — $115.44 CAD
UK — £90.00 GBP
EU — €120 Euros
I just picked one up today...I'll report back on how it works. While Jawbone failed on UP 1.0, they stood behind their product and never had anything short of great customer support. They know they biffed it, and they lost a lot of money on the first go-around. It sounds like they're pretty confident that they've got it right this time, and I hope they do...
I still find the Jawbone UP more compelling than FitBit or Nike+ Fuelband. I hope Jawbone UP 3.0 has wireless syncing.
You got your entire purchase amount back and got to keep the original with 0 questions asked. Why should they give you anything more? If you return a shirt that had something wrong with it, you don't get a discount on buying a different one or extra money off a replacement. Wanting more is nothing but greed.
appleofmy"i";16290212 said:Does the smart alarm/wake feature work as well as they advertise?
Yes it is.
I bought my Up on a US travel, so the refund could only be issued in the US/Canada. I have the email from Jawbone.
Ah . . . so now we are getting to the bottom of this. You purchased a device in the US and the European Jawbone support wouldn't issue the refund. That's very different from the blanket statements you made such as "no costumer support in Europe" and "customers support only United States!" While this isn't always the case, it's very common for a company only to give support in the country that the device was purchased. That really shouldn't be a surprise.
I just picked one up today...I'll report back on how it works. While Jawbone failed on UP 1.0, they stood behind their product and never had anything short of great customer support. They know they biffed it, and they lost a lot of money on the first go-around. It sounds like they're pretty confident that they've got it right this time, and I hope they do...
I still find the Jawbone UP more compelling than FitBit or Nike+ Fuelband. I hope Jawbone UP 3.0 has wireless syncing.
I bought a lot of stuff (Apple, Canon, Bose, WD and so on) in US and always receive a excellent support!
Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device.
Certainly the possibility exists that someone will buy one of these products and remain firmly planted on the couch. The same could be said for home gyms, gym memberships, etc. However, for those of us who monitor our activity, they are not gimmicks. For instance, I can tell you that I reached my goal using the Nike product and didn't reach my goal when I think I had more activity. Without the device it is a wag, but less interesting.
At the end of the day, these are pedometers with improved functionality. If you think they are gimmicks it would be a wise choice to keep your money in your pocket. For me and others they are used to monitor and motivate.
In response to Boilermaker (I am assuming you are a fellow Hoosier), I get off the Elliptical in the morning and my day isn't finished. A device like this allows me to 1) measure various activities throughout the day, 2) get an accumulated amount of exercise data and 3) measure my sleep (as accurately as they may be at doing this). I also have a Withings scale and blood pressure cuff so I guess I just like to have information and love technology.
I like to think I am somewhat active, but I just want to have the information that tells me how active I really am. I agree, it will be nice to have a device that can measure/monitor weightlifting activities. Maybe someone will create a device that does it all.
I also have to say that I would never workout with my iPhone. That is just my personal preference although I can see how having the actual location data would be helpful. If I was a runner like that I would probably buy a watch that did that for me....yes, I would have a watch on along with my Fitbit or Jawbone Up.
That's another device to add onto the possibility list with the Up and lark life. But does it have vibrating smart alarm? Didn't seem like it
I find it interesting that no one is really talking about Larklife.
They too make a band that does a similar thing to Jawbone, but looks to have the diet/food tracking part done a little better.
There's not much information on it, as it's only available for pre-order so far.
http://lark.com/products/larklife/experience
Now I have a hard decision to make, Lark Life or Jawbone Up 2. They seem to do very similar things.
Does anyone have advice as to which would be better? Has anyone used any other Lark fitness products?