I've been following this thread for 4 weeks. Here's my experience (so far):
- My wife & I just did a Transfer of Liability with my in-laws' - we merged their account into ours (old Nationwide Talk Share w/ UDP on Line 1). They had an upgrade available on one of their (basic) lines & after merging, they let me use it to get the iPhone5, which I am about to transfer to my UDP Line 1, as many on this thread are doing.
- 3 weeks ago is when I merged the accounts, set all this up & ordered the iPhone 5. I did this over the phone with someone in VZW teach support, who had a lot of experience & knowledge (in my 10+ years experience w/VZW, it is crucial to keep calling tech support until you find someone who is experienced & knowledgable - e.g. A tech who does not have to put you on hold to look up info on the issue you are calling about). Having read some of the stories on this forum, I just flat out told the tech what I wanted to do (use an upgrade on dumb phone line to get iPhone 5, & then switch to my UDP line). He knew all about the process, said no problem, & told me to make sure to call tech support before turning the phone on when it arrives.
- Yesterday the iPhone 5 came (in a horribly disfigured FedEx box, but thankfully internal phone box was fine). I called VZW 4 times, each time I got a rookie tech. I also got 3 different answers on how to activate iPhone 5 on my UDP line, with one answer being what I have seen here: activate phone on basic line, switch line back to basic phone, wait a day, then activate on my line.
- On my 5th call, I finally got a good tech. I explained what I wanted to do & confirmed what I had seen on this thread: I need to activate iPhone 5 on basic line 1st. He said no need to do that, he could just do a straight activation on my line. I told him that's not what I heard - and that I want to make sure I am not losing UDP. I even told him other VZW techs told me to activate it 1st on dumb line. He laughed & said you could do that but it's unnecessary. He knows about that process, & said "there are ways in our system to do what you want to do without waiting a day. Some techs just don't know how to do it. I'll fix you up." Bad news is that I had to be at an appointment & could not continue activation w/that tech. He made a case note & is supposed to call me back this afternoon to finish setting me up. Really nice guy. Anyway, long story to say that it sounds like getting a good tech = not having to do the 24 hr. activation dance between 2 lines. Hope this helps...