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why does my Mac keep crashing, please help

M

michaelheinrich

macrumors newbie
Original poster
Nov 19, 2012
2
0
Hello everyone,

sadly my Mac has begun to crash off and on, today almost 10 times...can anyone help me resolve this???

Michael





Interval Since Last Panic Report: 785477 sec
Panics Since Last Report: 9
Anonymous UUID: 326D5C85-6014-4710-ABC7-F291536716A5

Mon Nov 19 23:27:51 2012
Machine-check capabilities (cpu 0) 0x0000000000000806:
family: 6 model: 23 stepping: 6 microcode: 1548
Intel(R) Core(TM)2 Duo CPU E8135 @ 2.40GHz
6 error-reporting banks
threshold-based error status present
Machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x1000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0000000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0xb620004a0002010a valid
MCA error code: 0x010a
Model specific error code: 0x0002
Other information: 0x0000004a
Threshold-based status: Green
Status bits:
Processor context corrupt
ADDR register valid
Error enabled
Uncorrected error
IA32_MC3_ADDR(0x40e): 0x000000003c037978
IA32_MC4_STATUS(0x411): 0x0000000000000011 invalid
IA32_MC5_STATUS(0x415): 0xb200001806000e0f valid
MCA error code: 0x0e0f
Model specific error code: 0x0600
Other information: 0x00000018
Threshold-based status: No tracking
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
panic(cpu 0 caller 0x2aaeab): Machine Check thread:0x5d40b7c, trapno:0x12, err:0x0, registers:
CR0: 0x8001003b, CR2: 0x169c6f38, CR3: 0x6630f000, CR4: 0x00000660
RAX: 0x0000000114fbd7e0, RBX: 0x000000000000000f, RCX: 0x0000000000000001, RDX: 0x000000000000000f
RSP: 0x00007fff5fbfe350, RBP: 0x00007fff5fbfe360, RSI: 0x0000000100600670, RDI: 0x00007fff5fbfe3c0
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x0000000000000078, R11: 0x0000000000000000
R12: 0x0000000000000000, R13: 0x0000000100600670, R14: 0x0000000000000029, R15: 0x00007fff5fbfe3c0
RFL: 0x0000000000000246, RIP: 0x00007fff8a460b35, CR2: 0x00000001169c6f38

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x819dd8 : 0x21b837 (0x5dd7fc 0x819e0c 0x223ce1 0x0)
0x819e28 : 0x2aaeab (0x59de64 0x59e0d1 0x5d40b7c 0x12)
0x819f18 : 0x2a29f2 (0x1 0xf 0x5fbfe3c0 0x7fff)

BSD process name corresponding to current thread: WebProcess

Mac OS version:
10K549

Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: iMac8,1 (Mac-F226BEC8)

System uptime in nanoseconds: 4745862265089
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x10ed000, size 0x12288) - last unloaded 114348747217
loaded kexts:
com.apple.filesystems.msdosfs 1.6.3 - last loaded 32398062983
com.apple.driver.AppleBluetoothMultitouch 54.3
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AudioAUUC 1.57
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.kext.ATIFramebuffer 6.3.6
com.apple.driver.AppleLPC 1.5.1
com.apple.ATIRadeonX2000 6.3.6
com.apple.driver.AppleBacklight 170.0.46
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.iokit.AppleYukon2 3.2.1b1
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleUSBUHCI 4.2.0
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
com.apple.driver.AppleMultitouchDriver 207.11
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.AppleSMC 3.1.0d5
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.kext.ATI2400Controller 6.3.6
com.apple.kext.ATISupport 6.3.6
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.AppleUSBHIDKeyboard 141.5
com.apple.driver.AppleHIDKeyboard 141.5
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOATAPIProtocolTransport 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.29f1
Graphics: ATI Radeon HD 2400 XT, ATI Radeon HD 2400, PCIe, 128 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD2500AAJS-40VWA1, 232.89 GB
Parallel ATA Device: MAT****ADVD-R UJ-875
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000 / 3
USB Device: My Passport 0748, 0x1058 (Western Digital Technologies, Inc.), 0x0748, 0xfd100000 / 2
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa400000 / 2
USB Device: JD FireFly, 0x05dc (Lexar Media, Inc.), 0xa781, 0xfa410000 / 4
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfa420000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000 / 4
 
M

michaelheinrich

macrumors newbie
Original poster
Nov 19, 2012
2
0
mac still crashing - tech can't figure it out

Hi Again,
after consulting with Apple Care they recommended that I see a technitian becasue thsi was a hardware issue...he upgraded the RAM to 4Gb, and reinstalled the OS (Snow leopard)....but the problem still exists...he's not sure what to do, and I left with a crashing MAC.

here is the most recent Panic, can Anybody see what is going on here?

thanks so much,

Michael





Interval Since Last Panic Report: 21916 sec
Panics Since Last Report: 4
Anonymous UUID: F488C515-0F75-4A9E-9A8D-91A4764E4D57

Thu Nov 29 12:41:14 2012
Machine-check capabilities (cpu 0) 0x0000000000000806:
family: 6 model: 23 stepping: 6 microcode: 1548
Intel(R) Core(TM)2 Duo CPU E8135 @ 2.40GHz
6 error-reporting banks
threshold-based error status present
Machine-check status 0x0000000000000004:
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x1000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0000000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0xb620000a0302010a valid
MCA error code: 0x010a
Model specific error code: 0x0302
Other information: 0x0000000a
Threshold-based status: Green
Status bits:
Processor context corrupt
ADDR register valid
Error enabled
Uncorrected error
IA32_MC3_ADDR(0x40e): 0x00000000448b7940
IA32_MC4_STATUS(0x411): 0x0000000000000011 invalid
IA32_MC5_STATUS(0x415): 0xb20000300c000e0f valid
MCA error code: 0x0e0f
Model specific error code: 0x0c00
Other information: 0x00000030
Threshold-based status: No tracking
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
panic(cpu 0 caller 0x2aaf41): Machine Check at 0x00ec28ea, thread:0x87fe7a8, trapno:0x12, err:0x0,registers:
CR0: 0x80010033, CR2: 0x013fffe8, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x029a9200, EBX: 0x00000c00, ECX: 0xb0184f2c, EDX: 0x169952b0
ESP: 0xb0184e2c, EBP: 0xb0184e88, ESI: 0x00006000, EDI: 0x00000c00
EFL: 0x00010206, EIP: 0x00ec28ea

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x819e18 : 0x21b837 (0x5dd7fc 0x819e4c 0x223ce1 0x0)
0x819e68 : 0x2aaf41 (0x59dfe4 0x59e0d1 0xec28ea 0x87fe7a8)
0x819f58 : 0x2a29f2 (0x1 0x0 0x0 0x0)

BSD process name corresponding to current thread: iTunes

Mac OS version:
10K549

Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: iMac8,1 (Mac-F226BEC8)

System uptime in nanoseconds: 1154391552211
unloaded kexts:
com.apple.driver.AirPortBrcm43xx 423.91.27 (addr 0xd82000, size 0x1900544) - last unloaded 87252261351
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch 54.3 - last loaded 24204209666
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.kext.ATIFramebuffer 6.3.6
com.apple.driver.AppleBacklight 170.0.46
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.ATIRadeonX2000 6.3.6
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleUSBHub 4.2.4
com.apple.iokit.AppleYukon2 3.2.1b1
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleUSBUHCI 4.2.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
com.apple.driver.AppleMultitouchDriver 207.11
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.kext.ATI2400Controller 6.3.6
com.apple.kext.ATISupport 6.3.6
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBHIDKeyboard 141.5
com.apple.driver.AppleHIDKeyboard 141.5
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOATAPIProtocolTransport 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.29f1
Graphics: ATI Radeon HD 2400 XT, ATI Radeon HD 2400, PCIe, 128 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD2500AAJS-40VWA1, 232.89 GB
Parallel ATA Device: MAT****ADVD-R UJ-875
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa200000 / 2
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfa220000 / 3
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000 / 2
 
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