I am not surprised as there are definitely more hoops to go through for those who are i) new to Mac and ii) need to run Windows programs...I, like you, can setup and fully configure a Windows machine in a day and, trust me, my machine is highly customized...
I figure it will take me a week to get my MBA setup because of the learning curve...that however, is part of the fund as long as everything works as planned...
I hope that I get along better than you but will report once done...thanks for all the feedback...
I wish you well in your attempt to configure your Mac to run Windows based programmes. By the way, I have been using personal computers for 30 years, almost on a daily basis. Started with one of the early Apple machines with 64K memory and an external floppy disk-drive. Later graduated to an IBM machine running MS DOS and 256K memory!! Then a range of different Window's based PCs. I have also used various MACs at different times and can find my way around the Apple OS.
So the issue isn't so much a lack of knowledge on how various operating systems work or how programmes/applications should perform as I know exactly what the programmes should do when operating under Windows, but I could not get them to run in the same manner with Windows installed under Parallels.
The "experts" at the Apple store said they could not advise as they didn't know how the Windows programmes were supposed to work. The support services of the Windows software companies such as Serif and CoffeeCup, said their software was not designed to run under a Mac and could not assist. I tried Parallels Support function and got zero response!
But anyway, good luck and I will be interested to hear of your experiences.
regards - John