Hi, I'm another long time lurker first time poster. I've got 2 main questions really. First of all is the issue I have with Apple Care under the UK sales of goods act, and also the EU consumer goods law. Both clearly state that a product bought under these rules must be fit for purpose and work for an amount of time that is deemed fit for the product in question.
Now I don't know about you guys, but I would say paying well over 2 grand for a desktop computer should at the absolute minimum be expected to last for around 5 years. Since I live in the UK, why should I have to purchase Apple Care for £140 to give me 3 measly years of cover, when my statutory rights entitle me to 6 years? And across the EU a mandatory 2 years?
My next question is regarding the self upgrading of RAM. Will Apple refuse to cover the warranty if you add your own memory within the first year? Some companies jump on any chance they can to pass the blame onto the consumer, and I can see that being a possibility in this instance, but I'm sure you guys will have a definite answer to this one.
Now I don't know about you guys, but I would say paying well over 2 grand for a desktop computer should at the absolute minimum be expected to last for around 5 years. Since I live in the UK, why should I have to purchase Apple Care for £140 to give me 3 measly years of cover, when my statutory rights entitle me to 6 years? And across the EU a mandatory 2 years?
My next question is regarding the self upgrading of RAM. Will Apple refuse to cover the warranty if you add your own memory within the first year? Some companies jump on any chance they can to pass the blame onto the consumer, and I can see that being a possibility in this instance, but I'm sure you guys will have a definite answer to this one.