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Water Spill turned lucky

thepro8

thepro8

macrumors member
Original poster
Aug 30, 2009
80
22
Had a 3 week old mac book air, 13". My kitchen faucet broke spilling water all over the new computer breaking it. Took it into Apple and they swapped it out for a new one! Way to go Apple!
 
A

abz1981

macrumors 65816
Jan 3, 2011
1,013
4
so apple swapped your water damaged mba with a new replacement one free of charge? very lucky :)
 
thepro8

thepro8

macrumors member
Original poster
Aug 30, 2009
80
22
abz1981 said:
so apple swapped your water damaged mba with a new replacement one free of charge? very lucky :)
Click to expand...

Yup. I handed them just the machine, they handed me a brand new sealed one so I also got an extra power cable.
 
P

Puevlo

macrumors 6502a
Oct 21, 2011
633
1
But then will they then just sell the water damaged MacBook Air to some other poor soul?
 
53x12

53x12

macrumors 68000
Feb 16, 2009
1,544
4
Great service. Especially since they didn't have to do anything and could have said SOL.
 
thepro8

thepro8

macrumors member
Original poster
Aug 30, 2009
80
22
Puevlo said:
But then will they then just sell the water damaged MacBook Air to some other poor soul?
Click to expand...

No way, they will do a full diagnosis, find the real issue and fix before selling as a refurb.
 
A

abz1981

macrumors 65816
Jan 3, 2011
1,013
4
I hope they don't end up sending you a invoice for a replacement MBA, once they find out it has liquid damage. Otherwise you may have to return the MBA back.
 
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