I agree the customer service is great, I think I'd have to buy direct from Apple as they said if I bought form a 3 store on PAYG, if it had scratch.scuff Apple retail wouldn't exchange, only from 3, hardware fault yes Apple retail but not scuff!You get great customer service along with an iPhone purchase. Why not just buy an iPhone 5, play around with it for 2 weeks and return it if you don't like it?
I just came back from a Note 2. None of the issues you described would keep me on Android. YMMV.
Coming back from Note 2 must be a massive difference for you in screen size, wow, what do you use your phone for out and about mostly? I do a lot of surfing when out with phone, and so am worried on screen downsizing from my S3. Also the shortcuts will be a miss.
I agree once you've used widgets etc, and messed with settings you settle down and dont use it anymore. I got bored with touchwiz, loaded Apex, and yes was great to have extra icons in dock, different transitions, but again after a few days, its the same, so although boring as iOS is, Android gets there to.I have the s3 and used it since the day the 5 was out. I cannot wait to get rid of it and go back to iOS. Mine is currently running JB via official update and its ok. The butter experience or whatever they call it helped some but the update was nothing special. The OS is so so and the widgets are a gimmick I grew bored of after a week. The only thing ill miss is the back button. Hate the plastic feel, battery life, all too often shutdowns of the OS and my fav apps, chugginess of the phone even after project butter.
Not saying iOS is perfect or not boring but experience of iOS in MY OPINION is better. Some love their android phones and that's awesome, I just prefer a smoother more polished experience on a phone designed better.
Oh I will miss the screen size a LOT. So screen size (not quality) and back button.
Interesting you have an S3 as well, I'm just a bit sick of it being a bit too big now, I'm using my iPad a lot lot more at home now for surfing.
iOS is more polished without doubt