Ok, so last Saturday I went to my local Best Buy in hopes that they would price match Wal-Mart on a new iPhone 5. It gets a little tricky though. The town I am in has a couple different Wal-Marts, then we have a couple small towns 10-20 miles away, each with a Wal-Mart. I called all of these stores and none of them had the phone in stock. I called another store about 60 miles away, and they had them in stock and on sale for the promo price. The Best Buy rep I was working with said they could price match without a problem. Then the "team leader" or whatever from the mobile department came flying in and said that they could not price match for me since that store wasn't in the same town as the Best Buy I was at. There is a Best Buy in this town 60 miles away and I would have to go to that location to get the price match. It didn't seem worth the hassle since it was only about a $20 difference.
Do I have any argument or any course of action to take here to get credited the difference? It isn't a big deal, but I was a bit put off by the BB "team leader's" immediate shoot down of my request without having any discussion with me at all, even after the regular rep said I could get the match.
Thoughts? Maybe I'm grasping at straws?
Do I have any argument or any course of action to take here to get credited the difference? It isn't a big deal, but I was a bit put off by the BB "team leader's" immediate shoot down of my request without having any discussion with me at all, even after the regular rep said I could get the match.
Thoughts? Maybe I'm grasping at straws?