If they are looking to employ someone even less popular in the UK than John Browett was, then the guy from Starbucks would be a good choice 
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A Look at Apple's Possible External and Internal Options for Next Retail Chief
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I really like the shopping experience there. I recently went to an Apple store just to get another lightning USB cable. I walked up, was greeted by an employee, I told him what I wanted, he escorted me to it, I paid him on the spot, and walked out. Very easy.
The only bummer is sometimes having to wait, typically for Geniuses.
The only bummer is sometimes having to wait, typically for Geniuses.
So I'm assuming that the "Starbucks Experience" must be far better in the China / Asia Pacific regions than what it now here in the US.
Hopefully Apple can find a better path than Starbucks has in appealing to the masses. I dread the day that Apple Stores add a "gift shop" section with cheesy branded t-shirts, refrigerator magnets and glassware.
Hopefully Apple can find a better path than Starbucks has in appealing to the masses. I dread the day that Apple Stores add a "gift shop" section with cheesy branded t-shirts, refrigerator magnets and glassware.
While a good point, IMO we need to evaluate Tim during two periods.
1st: The 365 days after Steve resigned while Tim became CEO.
2nd: The period following this through today.
Tim is humane like the rest of us. None of us actually know the language in the succession plan. As far as I'm concerned Tim has been the CEO since the 1yr anniversary of Steve's death. I like what I see.
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Rainbow, Brook, Brown, or Lake?
hey, Comet just went bust right? Maybe there is another amazing UK CEO to be picked up there to become the head of retail at Apple!
lol you bought Disney stuff for your kids and were surprised it was in crappy packaging. I see you've failed to notice that what was inside was undoubtedly crap too. shocker
There must be people who works in Apple retail who understand why their shops work, hopefully there is someone amongst them who is capable of stepping up to lead the operation.
If not, I have only seen one other shop that matched the experience. That was in the Lego store in the Liverpool One shopping centre (in the UK, very near the Apple Store). It all seemed well planned, and more about experiencing what the brand has to offer than pushing sales, but that didn't stop the tills from keeping busy. It may have helped that I saw it in the run up to Christmas, and there was lots of energy from the kids playing around with the pick-and-mix build-your-own-character display. Who runs their shops?
If not, I have only seen one other shop that matched the experience. That was in the Lego store in the Liverpool One shopping centre (in the UK, very near the Apple Store). It all seemed well planned, and more about experiencing what the brand has to offer than pushing sales, but that didn't stop the tills from keeping busy. It may have helped that I saw it in the run up to Christmas, and there was lots of energy from the kids playing around with the pick-and-mix build-your-own-character display. Who runs their shops?
He is over the CEO stuff now. When I'm working away for a while, and don't quite get the results, NOTHING is better than coming home.
I think Ron is the same. Especially with Scott the Diaper Boy gone.
Oh he is, is he. Did he tell you that over the weekend when the two of you were playing golf
Or are you presuming to speak for someone else based in some notion that if you were him that is how you would feel so it must be how he would also.
It still baffles me that due diligence on Browett didn't turn anything up. How could they not have known what kind of organization he'd been running?
What Apple stores have you visited? All our local stores are elbow to elbow, lucky if you don't get trampled to death, sardine cans. It took me almost 15 minutes to push and shove my way from the front door to the Genius Bar yesterday.
I hope that whomever they get for the job, they teach their clerks to stop pushing themselves on the customers. They should be available for questions, not latching themselves onto customers that don't want assistance. It’s bordering on harassment. No, it is harassment. I was latched by three different clerks while trying to shove my way out of the store.
Well, given that Jobs' original plan I mentioned was worked up 13 years ago, I don't think my own recent experiences are very relevant.
Starbucks is NOT selling coffee. What they are selling is the chilled ambiance and the comfortable chairs in their stores so you can listen to some music, talk to your friends, surf the net or Work on some stuff on your Notebook.
This is not so different from the Apple Stores, where it is all about great service and just a great store experience. Which oh-so-by-accident makes you forget that you are paying for some pretty expensive stuff you actually might not need and definitely did not intend to buy before you entered the store.
This is not so different from the Apple Stores, where it is all about great service and just a great store experience. Which oh-so-by-accident makes you forget that you are paying for some pretty expensive stuff you actually might not need and definitely did not intend to buy before you entered the store.
you mean the CEO or VP from Selfridges?
What the article is proposing is someone with global expansion experience.
who ever gonna fit those shoes got a lot of ...... well alot of stuff to do
wonder why the first guy ever left
wonder why the first guy ever left
Yes, I'm sure people randomly wander into Apple Stores and walk out with iMacs under their arms, completely unplanned.
While the shopping experience is surely paramount to the Apple Stores, I doubt they count on much impulse buying. Just like you don't wander into a Starbucks out of curiosity and just happen to end up with a coffee in your hand. Starbucks is selling coffee - just ask any of the bajillion people who grab a cup and dash, sans comfy chairs, music, or hanging out with friends.