So I have a 64gb iPad 3 that i've had since a week after launch, I paid £560 for it and have hardly used it as much as most would. Its pristine, not a single mark, here's my issue.....
The home button doesn't work properly, it sometimes takes a forceful press for it to work as intended. When you press it, a lot of the time nothing happens till (as i said) you give it a forceful press then on most occasions it doesn't go to the home screen it opens the multitask app shortcut bit at the bottom as if i've double clicked the button but I don't even try to open the multitask bit as that's a mission on its own. In case anyone is wondering this thing has never seen any kind of moisture or water near that button or anywhere.
I don't want a refurbished model for the simple fact I don't want someone else fixed unit. I'd rather mine was fixed and returned the way i've given it to Apple.
Whats the likely outcome to my problem? Do you think they will only offer me a refurbed unit as a replacement? I'm going to book a genius appointment for the weekend.
The home button doesn't work properly, it sometimes takes a forceful press for it to work as intended. When you press it, a lot of the time nothing happens till (as i said) you give it a forceful press then on most occasions it doesn't go to the home screen it opens the multitask app shortcut bit at the bottom as if i've double clicked the button but I don't even try to open the multitask bit as that's a mission on its own. In case anyone is wondering this thing has never seen any kind of moisture or water near that button or anywhere.
I don't want a refurbished model for the simple fact I don't want someone else fixed unit. I'd rather mine was fixed and returned the way i've given it to Apple.
Whats the likely outcome to my problem? Do you think they will only offer me a refurbed unit as a replacement? I'm going to book a genius appointment for the weekend.