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New Apple TV wont work on Samsung TV
- Thread starter jamesco
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This doesn't make sense, HDMI is an universal protocol that connect two devices. There is no Apple ATV HDI protocol and neither is there a Samsung HDMI as well. Do you have your facts straight?
I had a similar problem, in that my a/v receiver did something funky to the HDMI signal so ATV would default to 720p 50hz instead of 60hz which gave me annoying stutter. It would not change to 60 no matter what. I had to plug it in directly to the tv for it to work, or set my receiver to HDMI 'pass thu' mode and route the audio separately.
Sometimes the auto detect feature doesn't work well, try manual.
Not always; I had a 1.3 amazon bought cable which worked with my Blu ray and TV and seemingly had few problems, but would not change resolutions on the atv settings, with a 2011 panasonic dt30 until I changed it to an apple hdmi cable. There are various versions of cable with different capabilities, and is why you need a ver 1.4 to view 3d images on a TV.
I would rule out the cable by borrowing a friends 1.4 hdmi that works with the atv on his set. Then work your way through the hdmi sockets on your TV. Then you can probably reliably blame the Tv or the atv.
Yes, exactly, you need a certified cable for the appropriate version of HDMI. Assuming a decent quality v1.4 cable, it should perform exactly the same as the Apple one.
Now if you're buying those 2.00 "v1.4" cables from Amazon, obviously you can't guarantee performance.
But if you bought a cable from a reputable vendor like Monoprice it will work fine.
I asked you to show there is a big problem regarding this problem yet you just want ME to google it, you have to prove it.
Read the Forum Rules.
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Exactly, he can't prove anything, as I said before there are no big problems, if there where we would have heard a lot of noise.
I wonder if the OP posted this on the Samsung forums as it seems to be a Samsung specific problem (or trolling).
This doesn't make sense, HDMI is an universal protocol that connect two devices. There is no Apple ATV HDI protocol and neither is there a Samsung HDMI as well. Do you have your facts straight?
HDMI may be a standard protocol however HDCP (high def content protection) is not.
Well, it is, but not everything supports it, and it relies on keys.
And even if it was, there's nothing to say that either apple or samsung aren't playing non-standard games. Given that the ATV works with other brand TVs, if i was a betting man I'd put my money on Samsung. It certainly isn't in Apple's interests to pull this stunt, as they don't actually make TVs at the moment and samsung have a large share of the TV market. It would hurt the appleTV more than it would hurt samsung.
I'm not sure of the exact technical definition for how HDCP works, but the general overview is that all of the devices in the chain need to be authenticated or HDCP content will not play.
If the ATV doesn't trust (or otherwise can't authenticate) the Samsung TV, or perhaps vice versa (unsure on that one) then HDCP content may not work.
In the age of digital transmission and content protection - there is a lot more involve than just the physical/electrical cable connection - there are chips in both devices that need to authenticate each other.
This means that it may be TV model specific, and may even be firmware version specific. IF an ATV or Samsung firmware version invalidates the HDCP key(s) involved (as would be demanded by hollywood if one of the keys were to leak, enabling easy piracy of HDCP protected content), it will break.
Did you read the diagnostic process? Multiple TVs tested, Multiple AppleTVs tested. Same problem.
Besides, evidence that a bunch of older previously purchased TVs do not exhibit this problem does NOT mean that some new TVs on the shelf today do not.
The "it works for me lalalala must be user error, noob" belongs on the Linux forums.
All of those who posted "works for me" - did you buy your TV in 2012?
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Yes, mine ia s 2012 Samsung 7000 series with a Onkyo in between. No problemens here at all.
Just a little thing!
Looking at all of this about TV-ATV is it poss to do with the iPhone and Samsung phone not so long back.?
Looking at all of this about TV-ATV is it poss to do with the iPhone and Samsung phone not so long back.?
Not Samsung Issue
I have a Samsung TV connected direct, no amp in between, with HDMI to my ATV3. No issue. I previously used an ATV2. No issue. I have used rented itunes content, purchased itunes content, streamed un-protected MP4s from an imac using itunes, Netflix, XBMC, NAVI-X (on the ATV2 obviously). Both DRM and non-DRM content.
I am sure that there are 000's of people using ATV successfully with Samsung, who are one of the most popular brands of TV.
So either this is specific to the model of TV; or there is some RTFM operator-specific issue.
I have a Samsung TV connected direct, no amp in between, with HDMI to my ATV3. No issue. I previously used an ATV2. No issue. I have used rented itunes content, purchased itunes content, streamed un-protected MP4s from an imac using itunes, Netflix, XBMC, NAVI-X (on the ATV2 obviously). Both DRM and non-DRM content.
I am sure that there are 000's of people using ATV successfully with Samsung, who are one of the most popular brands of TV.
So either this is specific to the model of TV; or there is some RTFM operator-specific issue.
The OP hasn't told us the Samsung model number or where he purchased it. Could be someone has mucked around in the service menu, pure conjecture or could also be a troll.
I had an ATV 1 connected to a 2007 Samsung (M86 model) with no issues at all. Last year I upgraded to an ATV3 and at first got a no connection issues. I unplugged and replugged the lead (same one used for the ATV 1) which goes through an HDMI splitter into HDMI 2 on the TV and the image appeared on the screen but jumped about a bit (top of the screen flickered and a bit of digital static and/or picture loss - audio continued but this is piped via optical to an amp). After plugging the unit in directly it was fine so I moved back to the setup through the splitter and it was fine. Since then it's mostly fine with the occasional screen flickering.
Incidentally I had to replace an HDMI cable as my 360 was doing the same thing and a new cable fixed the issue.
Separately my parents have an ATV3 connected to a 2012 Samsung (EH5000) and had no problems at all.
Incidentally I had to replace an HDMI cable as my 360 was doing the same thing and a new cable fixed the issue.
Separately my parents have an ATV3 connected to a 2012 Samsung (EH5000) and had no problems at all.
This is almost certainly an HDCP issue...
HDCP is becoming more and more utilized in HDMI devices, and failure becomes higher and higher.
In this case, cables CAN make a difference. I have personally seen this happen. No, you don't need a monster cable, but definitely DO try another cable. (It working with another TV is not enough to isolate the cable as "good").
Another poster here shows an alternate solution, and that is to have an interim receiver. This often works because the HDCP is with the receiver, and another path to the television, which is often a "less" secure path. There are also devices that can strip the need of HDCP, which can help solve the problem
The smarter the output the device, the smarter the receiving device, the more likely you will have an HDCP failure.
HDCP is becoming more and more utilized in HDMI devices, and failure becomes higher and higher.
In this case, cables CAN make a difference. I have personally seen this happen. No, you don't need a monster cable, but definitely DO try another cable. (It working with another TV is not enough to isolate the cable as "good").
Another poster here shows an alternate solution, and that is to have an interim receiver. This often works because the HDCP is with the receiver, and another path to the television, which is often a "less" secure path. There are also devices that can strip the need of HDCP, which can help solve the problem
The smarter the output the device, the smarter the receiving device, the more likely you will have an HDCP failure.
I had problems connecting my Apple TV with my standard HDMI cables on my Panasonic plasma so I went and purchased Apple cables for both TV's and now works with no problems.
Works for me
While I can't add any solutions to this problem I can say:
I just did an entire technology refresh from a 19 year old Sony TV and VCR to a Samsung LED and the Apple TV. I have no problems whatsoever. I used a $6 HDMI cable I purchased with the TV from Fry's Electronics. I'm glad I didn't read this thread before my purchase because I absolutely love my Samsung and the Apple TV setup. It literally took me 10 minutes to unbox both and wire them up.
While I can't add any solutions to this problem I can say:
I just did an entire technology refresh from a 19 year old Sony TV and VCR to a Samsung LED and the Apple TV. I have no problems whatsoever. I used a $6 HDMI cable I purchased with the TV from Fry's Electronics. I'm glad I didn't read this thread before my purchase because I absolutely love my Samsung and the Apple TV setup. It literally took me 10 minutes to unbox both and wire them up.
I did experience this once. A factory reset of my Samsung TV has resolved it.
Hold down EXIT button on your remote control for 10 sec and follow instructions.
Use at own risk...
Hold down EXIT button on your remote control for 10 sec and follow instructions.
Use at own risk...
The Samsung R74 came out in 2006 when HD wasn't even a proper standard yet. A lot of HDTVs from that era claimed to be "HD capable" rather than "HD ready" and there's a big difference between the two. Samsung wasn't the only offender, pretty much all TV makers were very sloppy actually making HD work properly back then because in their rush to be able to claim they had HD picture they brought it out before the standard was properly agreed on.
That said I've had mixed experiences with modern Samsung TVs. I have a cheap one next to me right now which I use as a monitor for multiple devices and, of course, for watching TV, and it's been perfect, but I've also used one of the high end smart TVs which had WiFi connection issues and refused to accept a software update from Samsung.
I've never had a problem with using HDMI on a Samsung TV though, it's always connected perfectly.
I've had my AppleTV work perfectly fine on my new Samsung UN32EH5000 LED TV. I'm glad I didn't know that Samsung TVs don't work on the AppleTV or I would have saved myself the horror.
Yeah, that Samsung rep jerked your chain, man.
same problem but with my mac mini
seems like this is a problem people have to see to be believed. i'm having the same problem with my mac mini. Just got one last month. doesn't work using hdmi with a samsung LCD & plasma tv's we have. but works perfectly fine with our Sony LCD tv.
been searching google for a fix, tried the suggestion of fiddling with the service menu but still no success.
call it a conspiracy or a hoax but something is obviously up with apple & samsung
seems like this is a problem people have to see to be believed. i'm having the same problem with my mac mini. Just got one last month. doesn't work using hdmi with a samsung LCD & plasma tv's we have. but works perfectly fine with our Sony LCD tv.
been searching google for a fix, tried the suggestion of fiddling with the service menu but still no success.
call it a conspiracy or a hoax but something is obviously up with apple & samsung
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