Hi
This is my first post here as brand new mac user. I decided to purchase the new iMac. However not all has gone well, firstly I knocked it off the desk and shattered the screen on New years day. Insurance claim was processed and after an extra £200 excess I had a like for like replacement.
I have woken up this morning and gone to use it and noticed a thumb sized crack / chip on the right edge. I can categorically say that no collision or accidental damage was done this time to cause this damage.
Has anybody else experienced anything like this. I have an appointment with a genius in the store on Tuesday evening and am prepared to fight this very strongly as I am convinced there must have been a manufacturing defect in the glass. Pics are posted below. The side shot shows no damage at all to the casing.
Thanks everyone.
This is my first post here as brand new mac user. I decided to purchase the new iMac. However not all has gone well, firstly I knocked it off the desk and shattered the screen on New years day. Insurance claim was processed and after an extra £200 excess I had a like for like replacement.
I have woken up this morning and gone to use it and noticed a thumb sized crack / chip on the right edge. I can categorically say that no collision or accidental damage was done this time to cause this damage.
Has anybody else experienced anything like this. I have an appointment with a genius in the store on Tuesday evening and am prepared to fight this very strongly as I am convinced there must have been a manufacturing defect in the glass. Pics are posted below. The side shot shows no damage at all to the casing.
Thanks everyone.