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iPad Smart Cover damaged iPad

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Xomegax

macrumors newbie
Original poster
Sep 14, 2011
5
0
Has anyone had any luck exchanging their iPad with Apple for this reason? I've had a Smart Cover on my iPad 4 since I got it (less than 2 months ago) and when I removed it this morning I noticed that the entire left hand side of my iPad is scratched to hell. I've already tried rubbing it off but its actually damage to the aluminum. I'm so incredibly annoyed.. :(
 
xraydoc

xraydoc

Contributor
Oct 9, 2005
10,788
5,243
192.168.1.1
Similar thing happened to mine. Fastener for the top hinge seems to have eroded through the plastic lining on the magnetic spine and has scratched a deep scar in to the iPad (just at the top contact point, however.

I haven't yet bothered to do anything though, since its otherwise covered in that spot by any case I have.
 
X

Xomegax

macrumors newbie
Original poster
Sep 14, 2011
5
0
Here is a pic of the damage.
 

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F

flavr

macrumors 6502
Nov 9, 2011
363
40
Had that on mine...licked my finger and it rubbed right off...sorry to hear yours was damaged, you should def get a swap for new one...
 
BHP41

BHP41

macrumors 6502a
Jul 21, 2010
834
2
United States of America
I had a spot that it happened on my 3. No big deal though. It's covered with the smartcover. The only way you'll find out if they'll replace it is to either call them or make an appointment.

I think it's safe to say that it should be expected that the aluminum might scratch as dust and dirt will get into the areas and the constant movement of opening and closing is going grid it a bit. If they do replace it I would use a piece of scotch tape if you don't want it to happen again.
 
D

dinggus

macrumors 65816
Jan 17, 2012
1,309
63
I looked up issues with the Smart Cover before buying one, seen this was an issue and so when I bought one, I just put clear tape on the side of my Mini, it prevents it from being damaged by the cover.
 
HazyCloud

HazyCloud

macrumors 68030
Jun 30, 2010
2,779
37
dinggus said:
I looked up issues with the Smart Cover before buying one, seen this was an issue and so when I bought one, I just put clear tape on the side of my Mini, it prevents it from being damaged by the cover.
Click to expand...

It's not necessary on the mini's Smart Cover since there's no metal.
 
A

Aspasia

macrumors 65816
Jun 9, 2011
1,345
101
Halfway between the Equator and North Pole
Xomegax said:
Here is a pic of the damage.
Click to expand...

Try using a pencil eraser on those marks. That's worked very well on my Ipad 2, which has been protected by the smart cover coming up on two years in March.

I have one small mark, but that was caused by a paperclip that got wedged in the cover. My responsibility, certainly not Apple's, and one that is of little importance since it's hidden by the smart cover.

Also, remove the cover and clean it on occasion, as well as the inside of the magnetic bar. Getting the grunge out is helpful.
 
X

Xomegax

macrumors newbie
Original poster
Sep 14, 2011
5
0
These weren't smudges, definitely scratches in the aluminum. I went to the apple store and they replaced it :)
 
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