Hey RonV,
Glad to hear you machine is there! Means that there is at least something moving. Hope all is fine with the screen etc?
Maybe a stupid question, but is Amac APR in Netherlands?
Cheers
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Claust: Not sure how the law works in Danmark, but I am sure that if you can prove your reseller cannot deliver in a 'realistic time', they have to accept a cancelation?.
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I checked the reseller this morning, no news. Just checked the Apple shop website in NL : delivery time has gone up to 4-6 weeks!!! This machine becomes outdated before it hits the shops. Also the 21" machines are now facing a 3-4 weeks delivery time.
Frankly I thought I was just facing plane and simple dutch customer service processes (indeed, the worst around) but your post here from Greece, Norge, Danmark and Deutschland learn me that it is quite a Apple Europe problem.
Anyone with insight contacts to escalate within Apple Europe?