Lost access to my account since password reset
Anyone had the expereince of losing access to their acount. I have been in contact with evernote. Seems my account was linked to an old email and they can not verify my account so they will not allow me access. They sent me a way to try to access my notebooks on my computer. This is what they told me to o:
Were sorry youre unable to access your copy of Evernote Desktop due to an incorrect password, but were happy to assist you with getting your notes back into Evernote.
Heres how to accomplish that:
On Mac:
Your database is in a hidden directory. You can access it by opening the Finder, then selecting "Go" from the top menu and hitting the "Option" key. Once you have done that, you'll see the "Library" folder pop up.
Select it.
~/Library/Containers/com.evernote.Evernote/Data/Library/Application Support/Evernote/accounts/Evernote/<your username>/content
or
~Library/Application Support/Evernote/accounts/Evernote/ <your username>/content
Create a brand new Evernote account with your new, desired username. Note, you will need to use a different email address than the one currently on file with your account. Login to Evernote Desktop for Mac with this username, then drag the Content directory onto your desktop.Contact Support for further instruction.
Once you have performed these steps, please reply with your new account username and we will be happy to issue you additional storage space to help you with importing your data to the new account.
I tried and do not see the library files they mention. Does anyone have any other suggestions on how I may recover my notebooks. I feel scared I may have lost them forever
Thankyou