I bought this bumper because I wanted a minimalist case after having the Otterbox Commuter. I really liked the look of this case, so I purchased it at one of the many times that Spigen has some online coupons come around.
The case was beautiful when I got it in my hands. When I took it out of the case I was disappointed to see that it was damaged. There was a chip on the inside of the polycarbonate that extended to the front. Even when I had the case on, I could see the damage. Ill talk about the customer service at the end. However, the case was pretty easy to put on, and it fit quite snug. After a few days, however, it did start lifting my ghost armor off of the back of the phone. The front was fine, no issues surprisingly.
The biggest problem I had with the case was the headphone jack. No earbuds I owned could fit in the jack. I read some reviews before buying the case and I didn't hear anything about the jack. This was a deal breaker for me. Please also note that most 30 pin adapters will not fit in the lightning connector space.
So I emailed Spigen about my concerns and I received a response from Diana. She was very helpful, explained that the damage was from the manufacturing process and if I was dissatisfied I could return the product. After complaining about the incurred shipping charges, Diana also said that she would credit me for the charges when they get the product back. I will be shipping my product back tomorrow. I'll keep you updated on whether I get my full refund or not.
SUMMARY:
PROS:
1. Beautiful Case.
2. Minimalist and Lightweight.
3. Pretty durable.
CONS:
1. Headphones don't fit.
2. Case came damaged.
3. Lightning 30 pin adapters won't work.
4. After two weeks of use the case started to feel a little looser.
The case was beautiful when I got it in my hands. When I took it out of the case I was disappointed to see that it was damaged. There was a chip on the inside of the polycarbonate that extended to the front. Even when I had the case on, I could see the damage. Ill talk about the customer service at the end. However, the case was pretty easy to put on, and it fit quite snug. After a few days, however, it did start lifting my ghost armor off of the back of the phone. The front was fine, no issues surprisingly.
The biggest problem I had with the case was the headphone jack. No earbuds I owned could fit in the jack. I read some reviews before buying the case and I didn't hear anything about the jack. This was a deal breaker for me. Please also note that most 30 pin adapters will not fit in the lightning connector space.
So I emailed Spigen about my concerns and I received a response from Diana. She was very helpful, explained that the damage was from the manufacturing process and if I was dissatisfied I could return the product. After complaining about the incurred shipping charges, Diana also said that she would credit me for the charges when they get the product back. I will be shipping my product back tomorrow. I'll keep you updated on whether I get my full refund or not.
SUMMARY:
PROS:
1. Beautiful Case.
2. Minimalist and Lightweight.
3. Pretty durable.
CONS:
1. Headphones don't fit.
2. Case came damaged.
3. Lightning 30 pin adapters won't work.
4. After two weeks of use the case started to feel a little looser.
