You got it real cheap? IPad Mimi's still sell great. Even used. If it was "cheap" then there is a reason. I would have already exchanged it if Apple said I could. Then you know you got a great deal instead of a cheap deal. Just my opinion.
Any thoughts or advice?
Yeah, it would take 2hrs just to get there, another 2 to get back. Longer if I get stuck in traffic.I would keep it. It's original and the serial number checks out fine. If it's not broken, why travel two hours out of the way to get the exact same thing, except for a stupid little black button? A no brainer if it were me.
Unless he asks Apple customer service to note it in his account/Apple ID/serial #. That way they will know it was a defect from the start and not something he did on his own.
if i were you i will run immediately to the nearest apple and swap it with a new one. that way you will still have your 14 day return policy and a new apple warranty. can't beat getting an Ipad from Apple rather than from CL.
If he called AppleCsre there is already a note. That's how they track how many calls they answered, by putting in notes.
That said, if it was AppleCare, I'm surprised they didn't offer you mail out service. You'll have to give them a credit card to hold the amount of the swap kind of like how hotels hold money for the mini bar when you check in. But otherwise they generally ship the replacement and give you like ten days to get the original one back to them
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You only get 14 days etc if you bought from Apple. So its not a promise that this one is covered by that. The iPad could have been originally bought at Beat buy or on say March 1st. Both cases in which you can't return it at this point retail. Best you can do is a service swap and those are final sale in that respect
If he called AppleCsre there is already a note. That's how they track how many calls they answered, by putting in notes.
That said, if it was AppleCare, I'm surprised they didn't offer you mail out service. You'll have to give them a credit card to hold the amount of the swap kind of like how hotels hold money for the mini bar when you check in. But otherwise they generally ship the replacement and give you like ten days to get the original one back to them
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You only get 14 days etc if you bought from Apple. So its not a promise that this one is covered by that. The iPad could have been originally bought at Beat buy or on say March 1st. Both cases in which you can't return it at this point retail. Best you can do is a service swap and those are final sale in that respect
I found this shrink wrap still laying around the house. Let me know if the barcode label on it gives you an idea of which store it's from.