Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

boop777

macrumors newbie
Original poster
Mar 31, 2013
1
0
Got an iPhone 4s on Craigslist. The guy who sold it said he didn't need it anymore, so I try to connection it with my carrier and it looks like the phone is still attach to an sprint account. I call the guy to ask him to release it from sprint and his number is no longer good. Anyone nows how I can release the iPhone from.this number?? I tried reset but the old number still there..help!!
 

avanpelt

macrumors 68030
Jun 2, 2010
2,956
3,877
Got an iPhone 4s on Craigslist. The guy who sold it said he didn't need it anymore, so I try to connection it with my carrier and it looks like the phone is still attach to an sprint account. I call the guy to ask him to release it from sprint and his number is no longer good. Anyone nows how I can release the iPhone from.this number?? I tried reset but the old number still there..help!!

This is why you need to meet the seller at a Sprint/Verizon corporate store when you're buying CDMA iPhones on Craigslist (which all Sprint/Verizon phones are.) If the seller won't meet at a carrier corporate store to do the transfer, I would assume the phone is stolen or their account is not in good standing and therefore the carrier won't activate the phone on a different line (bad ESN).

Unless Craigslist offers you some form of buyer protection (which I don't think they do), I think you're out the cash you paid for the phone. Sorry. It's a life lesson you likely will only need to learn once.
 

petrucci666

macrumors 6502a
Apr 30, 2009
714
14
Los Angeles, CA
Got an iPhone 4s on Craigslist. The guy who sold it said he didn't need it anymore, so I try to connection it with my carrier and it looks like the phone is still attach to an sprint account. I call the guy to ask him to release it from sprint and his number is no longer good. Anyone nows how I can release the iPhone from.this number?? I tried reset but the old number still there..help!!

Call Sprint, explain the situation, they should be able to help.
 

avanpelt

macrumors 68030
Jun 2, 2010
2,956
3,877
Call Sprint, explain the situation, they should be able to help.

I doubt it.

If the OP calls Sprint or even goes to a Sprint corporate store with his story, they have no proof he didn't just steal the phone himself and is now trying to get it activated on his line.

Under no circumstances should Sprint release the phone from the line it's currently tied to without the authorization of the owner of that account.

The only hope the OP has, I think, is if the guy who still has the 4S on his account replaces it with another phone. That should release the 4S automatically and make it able to be activated on another account (assuming the phone has a clean ESN).
 

617aircav

Suspended
Jul 2, 2012
3,975
818
This is why you need to meet the seller at a Sprint/Verizon corporate store when you're buying CDMA iPhones on Craigslist (which all Sprint/Verizon phones are.) If the seller won't meet at a carrier corporate store to do the transfer, I would assume the phone is stolen or their account is not in good standing and therefore the carrier won't activate the phone on a different line (bad ESN).

Unless Craigslist offers you some form of buyer protection (which I don't think they do), I think you're out the cash you paid for the phone. Sorry. It's a life lesson you likely will only need to learn once.

Buyer is supposed to protect himself, which the OP did not do. He made the mistake of trusting the buyer. All he had to do was take the imei and call sprint and they would have let him know if the phone was ok or not.
 

Mrbobb

macrumors 603
Aug 27, 2012
5,009
209
I don't think you can ever say "no happy with CL."

All you can say is, I made out :), or I lost. :(
 

Demonface

macrumors 6502a
Mar 13, 2012
696
71
Jersey/Miami
Doesn't this just pass the problem on to another clueless individual?

Yes , It does but you can seel it for parts , but sell it for about 200.00 -350.00 if the phone is in overall good - excellent condition. But the OP will have to make it clear in the ebay listing . So if someone who buys it tries to say that its not what they bought you would have proof cause you told them everything through the listing.
 

RenoG

macrumors 65816
Oct 7, 2010
1,275
59
Can't believe you didn't check out the ESN when buying off CL!

Ugh. :rolleyes:

Hey take it easy on the guy, obviously he didn't know anything about a ESN let alone checking it, and well now he does. He learned a $$ lesson.
 

RenoG

macrumors 65816
Oct 7, 2010
1,275
59
poor guy.

Yeah, sad to say I too made a ignorant purchase before and was out of some money (my own fault) for not researching the item and knowing what to look for. Its what happens sometimes when you're excited about about something and you want it like yesterday.
 

ucfgrad93

macrumors Core
Aug 17, 2007
19,532
10,820
Colorado
This is why you need to meet the seller at a Sprint/Verizon corporate store when you're buying CDMA iPhones on Craigslist (which all Sprint/Verizon phones are.) If the seller won't meet at a carrier corporate store to do the transfer, I would assume the phone is stolen or their account is not in good standing and therefore the carrier won't activate the phone on a different line (bad ESN).

Unless Craigslist offers you some form of buyer protection (which I don't think they do), I think you're out the cash you paid for the phone. Sorry. It's a life lesson you likely will only need to learn once.

Sadly, I have to agree. It is a tough break OP.
 

Han Solo 1

macrumors 6502
Mar 12, 2013
495
11
If I were the OP, I'd probably try selling it on eBay to an overseas buyer. Bad ESN's don't matter over there. I'm just not sure if a Sprint phone would work on European networks?

--------------

Also, why can't the OP simply go to a Sprint store and see if that phone has been reported stolen or is frozen due to non-payment? If it simply hasn't been released yet or whatever, couldn't they get a hold of the previous owner and ask him? His new phone number is probably in the system, if he has stayed with Sprint.
 

M5RahuL

macrumors 68040
Aug 1, 2009
3,410
2,030
TeXaS
The link I posted should resolve the issue for $85 .... Costly, but at least you'll be able to use the device!
 

eyespii

macrumors 6502
Mar 8, 2008
372
0
Do you still have the guy's email address, or any other way to contact him other than his phone number? I remember a few years back when I sold my old Palm Pre on Sprint, the guy I sold it to couldn't activate it because I was in the middle of cancelling my Sprint contract and porting to another carrier. Sprint didn't "release" the phone off my account until I had paid my final ETF.

If you can't get a hold of him, maybe it's because he's cancelled his Sprint account too, and they're just waiting for the funds to clear his bank and pay off his bill. Just a thought, and good luck!
 

Bako-MacAddict

macrumors 68000
Jun 7, 2012
1,953
1,282
California
This is why you need to meet the seller at a Sprint/Verizon corporate store when you're buying CDMA iPhones on Craigslist (which all Sprint/Verizon phones are.) If the seller won't meet at a carrier corporate store to do the transfer, I would assume the phone is stolen or their account is not in good standing and therefore the carrier won't activate the phone on a different line (bad ESN).

Unless Craigslist offers you some form of buyer protection (which I don't think they do), I think you're out the cash you paid for the phone. Sorry. It's a life lesson you likely will only need to learn once.

Right on the DOT !

----------

How much did you pay for this if you don't mind sharing ? (Be honest)
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.