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iTunes keeps asking for password

M

mrkgoo

macrumors 65816
Original poster
Aug 18, 2005
1,178
3
I go to download an app, and it prompts for the password. I put it in, and it just loops back with the "sign in to the iTunes store" dialogue box.

I've tried resetting the cache and warnings, but it still does it.

I can sign out and back in to download, but it will do it again after a while.

Anyone else seeing this?
 
M

mrkgoo

macrumors 65816
Original poster
Aug 18, 2005
1,178
3
Omne666 said:
Happened to me last night actually also.

I quit iTunes and restarted it...all good
Click to expand...

Hmm. Interesting.

Yes, quitting resolves it for the mean time, but eventually it happens again. It's a slightly different dialogue box than the one that just asks for password - it's actually asking to sign in to the iTunes store (and has the box asking about using your AOL login).
 
P

palmharbor

macrumors 6502
Jul 31, 2007
408
0
solution

Access the "go menu: HOLD down the option key
to left of space bar.
When U do this Library suddenly appears
Go into prefs where U see a ton of com.apple etc
Find this one
com.apple.appstore.plist
right click and send it to the TRASH
restart the Mac and then try it.
 
M

mrkgoo

macrumors 65816
Original poster
Aug 18, 2005
1,178
3
Not sure if the resetting of the preference plist for the App Store would do it or not, but I contacted iTunes support, and they suggested resetting password. So far it seems ok.

We'll see.

Edit: nope still happening.
 
Last edited:
L

lukejc1

macrumors 6502
Feb 6, 2013
410
3
Wisconsin
I am having the same issue. It's quite irritating. Closing and restarting iTunes works as a short term fix but it inevitably happens again.
 
H

has.marvel

macrumors member
Jan 13, 2012
68
5
Add me to the list of those seeing the issue. It seems the app may download anyway but it is a darn annoying bug. I tried the reset password, it worked for a little while and then failed again.
 
A

anstimp

macrumors newbie
May 24, 2015
1
0
SOLVED: itunes keeps logging out

Go to: Safari > Extensions > delete all extensions > turn off extensions > clear cache.
Quit Safari
Restart itunes
 
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