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iPhone 5S AT&T Upgrade Eligibility
- Thread starter seans9
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Disappointed
I'm extremely disappointed with AT&T right now...
I purchased the 5 on launch day and it is telling me to pay $649 unless I wait until September 29th, which will then get me an early upgrade at $449. It's 9 days and they won't budge... urghh
I'm extremely disappointed with AT&T right now...
I purchased the 5 on launch day and it is telling me to pay $649 unless I wait until September 29th, which will then get me an early upgrade at $449. It's 9 days and they won't budge... urghh
Interesting... I also jumped on the iPhone 5 pre-order a year after buying the 4S and payed $449 ( or whatever it was ).
I just checked with AT&T and the reply was:
You are eligible for an upgrade with a partial discount off of full retail price today. You may be eligible for an upgrade on 9/15/2014 or AT&T Next which lets you upgrade to a new device every year on 09/15/2014.
It didn't provide prices, but I am assuming I am currently qualifying for the $449 price...
I just checked with AT&T and the reply was:
You are eligible for an upgrade with a partial discount off of full retail price today. You may be eligible for an upgrade on 9/15/2014 or AT&T Next which lets you upgrade to a new device every year on 09/15/2014.
It didn't provide prices, but I am assuming I am currently qualifying for the $449 price...
AT&T tells me I need to wait until October 23rd to get it for $650, otherwise it'll cost $850. What is this madness? I bought my iPhone 5 at launch, and it takes 13 months before they'll cut me a break at all?
They're probably trying to push people to AT&T Next.
They're probably trying to push people to AT&T Next.
"You are eligible for the latest device at full retail price. You may be eligible for an upgrade on 09/22/2014"
i bought my iPhone 5 on launch day. I assumed I could do the $450 thing again for the 16GB model? What happened?
I wish I knew. I have made several calls to at&t already and will continue doing so until I get a good answer... this is uncalled for and unfair to good customers of both Apple & at&t.
To check upgrade with att dial: *639# and hit call.
I got the iPhone 5 on launch date as well and ATT shows my early upgrade is available 9/22. I called ATT and they told me that they can move up the date of upgrade to 9/20 on the day of launch, but I have to order over the phone and then they ship it out.
Does anyone know or have any experience with the ATT reps at the Apple store on launch date? Can they do this at the store? The ATT rep on the phone said he doesn't know.
I got the iPhone 5 on launch date as well and ATT shows my early upgrade is available 9/22. I called ATT and they told me that they can move up the date of upgrade to 9/20 on the day of launch, but I have to order over the phone and then they ship it out.
Does anyone know or have any experience with the ATT reps at the Apple store on launch date? Can they do this at the store? The ATT rep on the phone said he doesn't know.
out of curiosity why do you have early upgrade? i also purchased my 5 on launch day and am being told I am not eligible to upgrade till next year.
Can you explain more? What exactly do you have to do? My date is the 29th and so far all representatives have been useless to me.
I have no idea why everyone gets different results. I upgraded on launch date the iPhone 3GS, 4, 4S for a full discount with AT&T and last year with the 5 I only got a partial discount. This year I have to wait two days for the partial discount it seems. I don't understand what's going on lol.
Try this link: http://store.apple.com/us/iphone and click on upgrade eligibility. See if that one gives you a early upgrade option.
Try this link: http://store.apple.com/us/iphone and click on upgrade eligibility. See if that one gives you a early upgrade option.
I'm pretty sure AT&T's early upgrade window is now 18 months from date of last upgrade.
When I purchased the iPhone 4s, and wanted to purchase the iPhone 5 - I was told that my discount window wouldn't open until approximately 6 months later.
Needless to say I still have the iPhone 4s.
When I purchased the iPhone 4s, and wanted to purchase the iPhone 5 - I was told that my discount window wouldn't open until approximately 6 months later.
Needless to say I still have the iPhone 4s.
I suspect this may have to do with how big your bill is. I bought an iPhone 5 on launch day and am eligible for an early upgrade. I'm also the primary line on a 5 line Mobile Share plan. Are the people who are not eligible on single line plans?
Yeah I can explain. He told me nothing was possible. I asked for a supervisor and after talking to him for a few minutes he said that since it was only two days difference, he can do it. He said that anymore than that he probably wouldn't be able to do it. He then got all my info and said he was going to call me 9/20 at 9am to take my order. I would really like to buy it at the Apple store though and have it that same day. I'm upgrading 3 iPhone 5's... Hopefully someone has an answer out there lol
Interesting. I'm a bit surprised that 2 days is considered alright but 9 is a stretch (especially after many years with at&t). I might give it a try tomorrow and see if a supervisor can help. I'd much rather get to camp in my Apple store rather than wait for it to be mailed :/
Att got rid of the full upgrade at an early time frame. Now have to wait 24 months for full upgrade now.
Does upgrading early with the discount impact your contract length? Mine says it'll cost $399 for the 64 GB model after Sept 15. I can sell my iPhone 5 for $400 directly to Apple, $360 on Gazelle, and probably higher on glyde or ebay, so upgrading is a no-brainer.
Yup. If you upgrade early with the discount your contract will be extended.
A plan where they charge you more $$$ for the privilege of being able to upgrade before your 2-year contract ends.