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Maps - Report a Problem Notifications?

arn

arn

macrumors god
Original poster
Staff member
Apr 9, 2001
16,363
5,795
We received a report that someone was getting offered to be notified if they report a problem on the Apple Maps app.

I haven't been able to verify. Can people tell me if their Apple Maps offers this when they report a problem? If so, please post a screenshot.

thanks
arn
 
P

Prospekt

macrumors 6502
Jul 5, 2009
299
175
Earlier today I noticed I was able to be notified. I tried again now and do not see it
 
iOSBry

iOSBry

macrumors 6502a
Jan 16, 2013
517
294
I've been able to report five POI problems and have had the Notification option each time.

Here's hoping they're fixed quickly!

iOSBry
 
iOSBry

iOSBry

macrumors 6502a
Jan 16, 2013
517
294
richwoodrocket said:
What kind of notification is it? An email? A push from the maps app?
Click to expand...
It's a standard push notification that indicates that your problem/submission has or has not been fixed.

I should note that it will be shown as coming from the Maps app and in some of the screenshots I've seen, it shows the area that's fixed.

iOSBry
 
iOSBry

iOSBry

macrumors 6502a
Jan 16, 2013
517
294
iOSBry said:
I've been able to report five POI problems and have had the Notification option each time.

Here's hoping they're fixed quickly!

iOSBry
Click to expand...
Woot! I received five push notifications today indicating my Maps problem submissions had been resolved. Each included a link to the resolution in the Maps app!

They were fixed in less than two days!

iOSBry
 
P

Prospekt

macrumors 6502
Jul 5, 2009
299
175
iOSBry said:
Woot! I received five push notifications today indicating my Maps problem submissions had been resolved. Each included a link to the resolution in the Maps app!

They were fixed in less than two days!

iOSBry
Click to expand...

I got the same thing today!

However I'm no longer given the option of being notified when I submit more errors
 
P

Prospekt

macrumors 6502
Jul 5, 2009
299
175
Today I'm able to ask for notifications again


Edit: and now I no longer have the option
 
Last edited:
P

Prospekt

macrumors 6502
Jul 5, 2009
299
175
KdParker said:
Soooo, then you can only do one notification per day?
Click to expand...

I was able to do at least 10 today before it stopped showing. Maybe there's a limit or they do it during certain times of the day as a trial before a bigger launch


Edit: also it only worked with incorrect information, incorrect pin location, or missing location. I tried fixing the name of both a harbor and a street near me and it didn't offer notifications for that.
 
iOSBry

iOSBry

macrumors 6502a
Jan 16, 2013
517
294
Prospekt said:
I was able to do at least 10 today before it stopped showing. Maybe there's a limit or they do it during certain times of the day as a trial before a bigger launch


Edit: also it only worked with incorrect information, incorrect pin location, or missing location. I tried fixing the name of both a harbor and a street near me and it didn't offer notifications for that.
Click to expand...
I was able to correct another 5 POI's today before the "Notify" option became unavailable.

iOSBry
 
iOSBry

iOSBry

macrumors 6502a
Jan 16, 2013
517
294
iOSBry said:
I was able to correct another 5 POI's today before the "Notify" option became unavailable.

iOSBry
Click to expand...
I'm now up to 25 or so corrections today and still have the "Notify Me" option when submitting a Maps POI correction - I'm tired of submitting them for now.

I've been getting Maps correction notifications every day or two now! They seem to be on the ball, finally! #

I encourage others to get to submitting your corrections, pronto! #

iOSBry
 
C

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,390
19,458
iOSBry said:
I'm now up to 25 or so corrections today and still have the "Notify Me" option when submitting a Maps POI correction - I'm tired of submitting them for now.

I've been getting Maps correction notifications every day or two now! They seem to be on the ball, finally! #

I encourage others to get to submitting your corrections, pronto! #

iOSBry
Click to expand...
What sort of map corrections are these that there are so many consistently? I can't really say that I've ran into anything odd in quite a long time with Apple Maps, and even when I did or do, it's rather rare.
 
iOSBry

iOSBry

macrumors 6502a
Jan 16, 2013
517
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C DM said:
What sort of map corrections are these that there are so many consistently? I can't really say that I've ran into anything odd in quite a long time with Apple Maps, and even when I did or do, it's rather rare.
Click to expand...
They were a combination of misplaced POI's, Closed Businesses and New Businesses.

In the Chicago area, there are lots of misplaced POI's such as the POI is in the middle of the road or down the road/street from where it's actually located.

I'd be surprised if you don't have misplaced POI's in your area.

iOSBry
 
Last edited:
smithrh

smithrh

macrumors 68030
Feb 28, 2009
2,722
1,730
I submitted about 10 clearly egregious errors when this thread first popped up.

No notifications, and none of the errors have been fixed.
 
iOSBry

iOSBry

macrumors 6502a
Jan 16, 2013
517
294
smithrh said:
I submitted about 10 clearly egregious errors when this thread first popped up.

No notifications, and none of the errors have been fixed.
Click to expand...
Did/do you have the "Notify Me" option when submitting? If not, it appears those people with that option are the only ones seeing their submissions addressed/fixed within a day or two.

Out of the first 20 or so that I've submitted in the last few weeks, I've had 16 confirmed fixed! I submitted a bunch more today and had the "Notify Me" option each time.

iOSBry
 
Richardgm

Richardgm

macrumors 6502a
Aug 1, 2008
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iOSBry said:
Did/do you have the "Notify Me" option when submitting? If not, it appears those people with that option are the only ones seeing their submissions addressed/fixed within a day or two.

Out of the first 20 or so that I've submitted in the last few weeks, I've had 16 confirmed fixed! I submitted a bunch more today and had the "Notify Me" option each time.

iOSBry
Click to expand...

I'm trying to figure out how/why you got the option to "Notify Me", because it doesn't show up for my iPhone or iPad.

Do you have Frequent Locations on?
 
iOSBry

iOSBry

macrumors 6502a
Jan 16, 2013
517
294
Richardgm said:
I'm trying to figure out how/why you got the option to "Notify Me", because it doesn't show up for my iPhone or iPad.

Do you have Frequent Locations on?
Click to expand...
Yes but I don't believe that has anything to do with why I have it. See this - https://www.macrumors.com/2014/04/09/apple-testing-maps-notifications-to-inform-users-of-fixed-problems/.

iOSBry
 
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