....some of us don't trust the Cloud. I'm one of the affected users, and I wonder if they're downplaying it. In any case going without e-mail going on a full day is really unacceptable. I wouldn't ever use just one proprietary service, and this is why.
My apologies in advance, but this has been a sore spot for me for well over 20 years. There was a pair of vice-presidents that, in the midst of a system outage, would, red-faced, demand, "What are you going to do to make sure this never happens again?" Uh, how about postponing this meeting until after we have the system back up?
Unless your mail server is in your home, you're using the "cloud" for email. The only question is whether the remote server is using POP or IMAP for your incoming mail protocol - effectively, whether you store your email archive on your computer (which will never fail, of course), or the server.
100% up-time is impossible, whether you're hosting at home, or using an off-premises server.
Something is going to go down, it's only a question of what it'll be, and when. That's why Murphy's is a law, rather than a theorem.
That doesn't mean an outage isn't inconvenient, or worse, and it's surprising that this particular outage hasn't been cleared by now. I'm not sure why it's "downplaying it" on Apple's part, when the situation is posted for all to see at System Status. Is Tim Cook supposed to hold a press conference? And if he did, do you think anyone but the likes MacRumors would report it? What can they do, other than get the thing fixed, that would materially change things?
And let's face it, in the days of, "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds," that was a goal, not an incontrovertible truth.