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AJ Muni

macrumors 65816
Original poster
Aug 4, 2005
1,149
23
Miami
Just got my mbp..and i cant click into it to see information...!!! any1 have any idea why??
 

AJ Muni

macrumors 65816
Original poster
Aug 4, 2005
1,149
23
Miami
mad jew said:
Have you tried repairing permissions? :)

I'm sorry I meant to say that I cant click on "More info...
AFTER clicking on "About this mac"..This mbp is about 4 1/2 hours old...i just got it today..i just repaired and nothing..
 

mad jew

Moderator emeritus
Apr 3, 2004
32,191
9
Adelaide, Australia
Yeah, that's what I assumed. :p

The More Info button is a link to System Profiler. I don't think it works if System Profiler has been removed from the Utilities folder which is why I asked if you could see yours there. If it is there, open it up to make sure it's working properly too. :)
 

AJ Muni

macrumors 65816
Original poster
Aug 4, 2005
1,149
23
Miami
mad jew said:
Yeah, that's what I assumed. :p

The More Info button is a link to System Profiler. I don't think it works if System Profiler has been removed from the Utilities folder which is why I asked if you could see yours there. If it is there, open it up to make sure it's working properly too. :)

yeap your right i went into utilities> but NOTHING is in there under system profiler any other suggestions?
 

gauchogolfer

macrumors 603
Jan 28, 2005
5,551
5
American Riviera
Have you tried to find the program via Spotlight? This would be the easiest way to find it if it's somehow been misplaced. Then you can move it to the proper location.

Edit: Beat ya lilstewart :)
 

FocusAndEarnIt

macrumors 601
May 29, 2005
4,624
1,063
Wait are you sure?

OK, just make sure it's no where else.

Spotlight it. If you can't find it, uh, you may have to reinstall the OS just to get that back.

Are you sure you didn't touch it?
 

AJ Muni

macrumors 65816
Original poster
Aug 4, 2005
1,149
23
Miami
gauchogolfer said:
Have you tried to find the program via Spotlight? This would be the easiest way to find it if it's somehow been misplaced. Then you can move it to the proper location.

Edit: Beat ya lilstewart :)

Tried all solutions and nothing. I'm currently on the phone with an apple care specialist (you kno i gotta take advantage of the free 90 day phone support).. Yeah this is real weird.

Edit: Well they said i gotta reinstall the OS. w/e guess this is only solution...
 

Laser47

macrumors 6502a
Jan 8, 2004
856
0
Maryland
AJ Muni said:
Tried all solutions and nothing. I'm currently on the phone with an apple care specialist (you kno i gotta take advantage of the free 90 day phone support).. Yeah this is real weird.

Edit: Well they said i gotta reinstall the OS. w/e guess this is only solution...
Or you can use pacifist to get the system profiler app off your install disk.
 

AJ Muni

macrumors 65816
Original poster
Aug 4, 2005
1,149
23
Miami
Laser47 said:
Or you can use pacifist to get the system profiler app off your install disk.

Sounds like a plan...I will try it when i get home. Thanks laser
 

Dafke

macrumors 6502
Mar 24, 2005
261
0
pacifist will help you,
i once deleted my complete utilities folder and had already emptied my trash when i found out. with pacifist it was easily reinstalled.
good luck!
 

AJ Muni

macrumors 65816
Original poster
Aug 4, 2005
1,149
23
Miami
Dafke said:
pacifist will help you,
i once deleted my complete utilities folder and had already emptied my trash when i found out. with pacifist it was easily reinstalled.
good luck!

But you needed to have the install disk in right?
 

ITASOR

macrumors 601
Mar 20, 2005
4,398
3
AJ Muni said:
Sounds like a plan...I will try it when i get home. Thanks laser

If you really didn't touch the missing app, I would not advise you to try and extract only that from the install DVD. You should do a full clean install. Who knows what else could be missing/corrupt that could cause problems in the future when you've got valuable files saved on the machine. I think it would be better to just reinstall the whole OS and have a fresh machine.
 

AJ Muni

macrumors 65816
Original poster
Aug 4, 2005
1,149
23
Miami
Well after calling apple support the tech said the best thing to do was reinstall the os, but in a certain way that all my information wouldnt get erased. the word he used started with the letter "A"..i wanna say acquire or something like that...But this pacifist solution seems much quicker and easier..
 

WildCowboy

Administrator/Editor
Staff member
Jan 20, 2005
18,390
2,828
Archive and install.

But as ITASOR points out, if you didn't delete System Profiler on your own, there could be something more seriously wrong with your system...it's a weird problem to have. It's not always about the quicker and easier way...it's about making sure your system is running correctly.
 

AJ Muni

macrumors 65816
Original poster
Aug 4, 2005
1,149
23
Miami
WildCowboy said:
Archive and install.

But as ITASOR points out, if you didn't delete System Profiler on your own, there could be something more seriously wrong with your system...it's a weird problem to have. It's not always about the quicker and easier way...it's about making sure your system is running correctly.

I dont kno but im thinking that i might of deleted something. After migrating all my information from my old pbook, i think i might have deleted something, but not too sure
 

mkrishnan

Moderator emeritus
Jan 9, 2004
29,776
15
Grand Rapids, MI, USA
Go back and see what else is in your utilities folder...there was someone else who posted with an MBP who was missing a lot of utilities folder items. I'm wondering if there were some MBPs that were shipped with defective images of OS X on the drive? If there's more stuff missing, then going back and getting it, one item at a time, with Pacifist, seems like it would really suck. :( And that re-installing OS X would be advised......
 

asencif

macrumors 6502
Dec 21, 2005
323
0
mkrishnan said:
Go back and see what else is in your utilities folder...there was someone else who posted with an MBP who was missing a lot of utilities folder items. I'm wondering if there were some MBPs that were shipped with defective images of OS X on the drive? If there's more stuff missing, then going back and getting it, one item at a time, with Pacifist, seems like it would really suck. :( And that re-installing OS X would be advised......

Wow..Yet another issue with MBP's. Luckily this one can be fixed on the user end. I would definitely do a screen shot of the utilites folder and posted here. If you are missing more items then I would recommend a re-install like most have said. I personally do a clean of the HD when I get a new mac since I feel it's much better as I put back whatever I want. A lot of drivers and languages are just extra space for most. Just pick out what you will use.
 
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