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gadgetgirl85

macrumors 68040
Original poster
Mar 24, 2006
3,752
301
Downloaded trial of parallels. Says unexpected error. Am I downloading wrong version/doing something wrong?
 

Mitthrawnuruodo

Moderator emeritus
Mar 10, 2004
14,424
1,065
Bergen, Norway
I think we need a little more to go on...

What error message? When do you get it? Version of Parallels, downloaded from where? Your system? Etc.
 

gadgetgirl85

macrumors 68040
Original poster
Mar 24, 2006
3,752
301
I can't remember the error message exactly but it just wouldn't install after I downloaded it. I have a intel mac mini
 

balamw

Moderator emeritus
Aug 16, 2005
19,366
979
New England
Try again. Start the download from scratch and run the installer. Grab a screenshot and post it if you still get the error message.

Could it be that you are not logged in as an admin?

B
 

gadgetgirl85

macrumors 68040
Original poster
Mar 24, 2006
3,752
301
I'm pretty sure I'm logged in as admin (I'll give the download another try)
 

gadgetgirl85

macrumors 68040
Original poster
Mar 24, 2006
3,752
301
I took a screenie of the error

screenie.jpg
 

Nermal

Moderator
Staff member
Dec 7, 2002
20,636
4,036
New Zealand
It appears that you're trying to run directly from the image. Copy the app to your Applications folder first.
 

gadgetgirl85

macrumors 68040
Original poster
Mar 24, 2006
3,752
301
Nermal said:
It appears that you're trying to run directly from the image. Copy the app to your Applications folder first.

Tried that still doing the same thing
 

Mitthrawnuruodo

Moderator emeritus
Mar 10, 2004
14,424
1,065
Bergen, Norway
Which machine are you trying to install this on? Specs and system?

Nermal said:
It appears that you're trying to run directly from the image. Copy the app to your Applications folder first.
And it seem he's doing the same thing with MSN Messenger...
 

daveL

macrumors 68020
Jun 18, 2003
2,425
0
Montana
Are you sure you're downloading the "Desktop for Mac" and the "Workstation 2.1 for Windows and Linux"? Just a thought.
 

gadgetgirl85

macrumors 68040
Original poster
Mar 24, 2006
3,752
301
Mitthrawnuruodo said:
Which machine are you trying to install this on? Specs and system?

And it seem he's doing the same thing with MSN Messenger...

LOL everyone assumes I'm a guy I'm a girl! but I'm trying to install it on mac mini 1.66 ghz core duo and I'm only a newbie to mac so be kind please :eek: I just downloaded the Desktop for Mac
 

Chundles

macrumors G5
Jul 4, 2005
12,037
493
Vic, are you dragging the Parallels App out of the disk image and into your Applications folder? You seem to also be running Messenger from the disk image as well.

Once you drag the Application (the main icon) out of the disk image and into your Applications folder it will install. Then you eject the disk.

I'm going to make a quick picture show to see if you are following the right procedure.
 

gadgetgirl85

macrumors 68040
Original poster
Mar 24, 2006
3,752
301
Hmm my abundance of (lack) knowledge about Macs is showing! I still can't get it to work :(
 

Chundles

macrumors G5
Jul 4, 2005
12,037
493
Installation Procedure picture-show

Ok, here we go, this is an example of how to install most OSX applications.

First Step:
step1ig3.jpg


Which takes you to step 2:
step2oe4.jpg


And you get the picture...
step3ja8.jpg


Number 4:
step4bl9.jpg


Five:
step5fe7.jpg


Six:
step6id1.jpg


Seven:
step7yl9.jpg


Eight:
step8bi6.jpg


Right, now, if you're following those instructions and still getting the error message when you run the application from within your applications folder then you have either a bad download or you may need to download something else that works with it - have a good read through on the Parallels web site.
 

balamw

Moderator emeritus
Aug 16, 2005
19,366
979
New England
Funny. Here's what the DMG of Parallels I downloaded the other day contains.

I ran the PKG installer.

B
 

Attachments

  • Parallels.png
    Parallels.png
    19.5 KB · Views: 75

Super Macho Man

macrumors 6502a
Jul 24, 2006
505
0
Hollywood, CA
Chundles said:
Ok, here we go, this is an example of how to install most OSX applications.

First Step:

Eight:
Holy cow, even I couldn't follow all that. :)

Here is the concise version viccles:

1) double-click on the file that ends in .dmg
2) watch as a new icon pops up on your desktop
3) double-click that and a window will open up
4) if there is an icon in this window that ends in .pkg, double-click it and ignore the rest of these steps, if not, proceed
5) drag the program icon out of it and into your Applications folder
6) close the window
7) drag both the .dmg and the icon it spawned to the trash
8) double-click on the program icon that you just dragged into your applications folder
 
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