I was using my Powerbook the entire weekend, and it was fine. Today, I brought it to class as I always do, and I opened it up. The screen flickered a bit, then the backlight completely went out. Yes, brightness settings are up. When I put it to sleep and wake it, I get the full backlight, flickering, and then it's gone.
So Sunday, my first free day, I get to make the hour and a half drive to the Apple Store, and another hour and a half back home. Not exactly how I wanted to spend my Sunday, my first day to sleep late, stay home and watch TV and play video games in several weeks.So needless to say, I'm pretty ****ing pissed off. But I digress.
But, what pisses me off more is that this will not be repair number one. Nor will it be repair number 2. Yes, it will be repair number 3. First time was a new keyboard, second time was a new logic board. I'm hoping the 3rd time will not be a repair, rather a replacement. I'm a college student, frankly, I cannot go a couple weeks without my laptop. The first time I lucked out, that was over winter break. The second time I was not so lucky, right in the middle of midterms. And now it's midterm again, and again, I will be without my laptop.
What is Apple's policy with replacements? The laptop is just over a year old (Thankfully, I got AppleCare, looks like it paid for itself), but again, this is the 3rd time. If this was a car, and the 3rd time within a year that it was rendered unusable and I'd be out it for a week, I'd definitely be making demands under the lemon law. I was told by the guy at the store the 2nd time that it generally takes 3 repairs for a replacement...what wasn't clear was if that was 3 repairs, then the 4th time was a replacement, or the 3rd time it would have to be sent out, they'd replace it. Either way, I think this is pretty ****** and I'm going to do my best to get it replaced. 3 times in a year is, in my book, unacceptable. Does anyone here think I'll have luck?
And, now lets say I do get a replacement. The logical choice would be a 15" MacBook Pro, right? Well, I don't want that for a couple reasons. Number one, I have 2 gigs of RAM in my PowerBook, since those sticks won't work in an MBP, I'd be down to 512 and would be taking a hit there. Number two, The 15" MBP is bigger than the 15" PB. And I don't want anything bigger than my PB, it's already big enough, in fact, sometimes it's too big. I'd rather have a MacBook. Black one, and with maxed out RAM, it's the same price as the MBP. I'd be more than happy with that, now, does anyone think Apple would do that? Or, would they have to replace it with the MBP? Thanks
So Sunday, my first free day, I get to make the hour and a half drive to the Apple Store, and another hour and a half back home. Not exactly how I wanted to spend my Sunday, my first day to sleep late, stay home and watch TV and play video games in several weeks.So needless to say, I'm pretty ****ing pissed off. But I digress.
But, what pisses me off more is that this will not be repair number one. Nor will it be repair number 2. Yes, it will be repair number 3. First time was a new keyboard, second time was a new logic board. I'm hoping the 3rd time will not be a repair, rather a replacement. I'm a college student, frankly, I cannot go a couple weeks without my laptop. The first time I lucked out, that was over winter break. The second time I was not so lucky, right in the middle of midterms. And now it's midterm again, and again, I will be without my laptop.
What is Apple's policy with replacements? The laptop is just over a year old (Thankfully, I got AppleCare, looks like it paid for itself), but again, this is the 3rd time. If this was a car, and the 3rd time within a year that it was rendered unusable and I'd be out it for a week, I'd definitely be making demands under the lemon law. I was told by the guy at the store the 2nd time that it generally takes 3 repairs for a replacement...what wasn't clear was if that was 3 repairs, then the 4th time was a replacement, or the 3rd time it would have to be sent out, they'd replace it. Either way, I think this is pretty ****** and I'm going to do my best to get it replaced. 3 times in a year is, in my book, unacceptable. Does anyone here think I'll have luck?
And, now lets say I do get a replacement. The logical choice would be a 15" MacBook Pro, right? Well, I don't want that for a couple reasons. Number one, I have 2 gigs of RAM in my PowerBook, since those sticks won't work in an MBP, I'd be down to 512 and would be taking a hit there. Number two, The 15" MBP is bigger than the 15" PB. And I don't want anything bigger than my PB, it's already big enough, in fact, sometimes it's too big. I'd rather have a MacBook. Black one, and with maxed out RAM, it's the same price as the MBP. I'd be more than happy with that, now, does anyone think Apple would do that? Or, would they have to replace it with the MBP? Thanks
